Michele D. Jackson

**** ******** ***. #***

Oakland, CA 94601

510-***-****

zb60z4@r.postjobfree.com

Objective: To use my secretarial and office skills with a productive agency and to become a valuable asset to the agency.

Work Experience:

Office Manager | Alameda County Youth Development, Inc. | Oakland, CA 11/89-04/11

• Typed general correspondence, memos, statistical reports, proposal case summaries.

• Prepared travel arrangements.

• Maintained all office and copier supplies.

• Assisted students, clients, vendors, and the public.

• Operated multi-line phone system.

• Processed daily mail.

Secretary/Auto Policy Preparer | Auto Insurance Service | Oakland, CA 12/88-09/89

• Answered customer inquiries by phone and recorded messages.

• Operated typewriter, IBM Word processor, copy machine and CET terminal.

• Typed general correspondence and auto claim checks.

• Processed and filed auto insurance policies.

Clerk Typist | Oakland Police Department | Oakland, CA 05/88-09/88

• Operation of CRT terminal, copy machine, microfilm equipment and typewriter.

• Assisted Oakland Police Officers, Probation Department Representatives, and the public.

• Issued warrants, maintained files and processed police reports/hot sheets.

Education:

San Jose State University: 6/73-l2/76

Courses in Business Administration

REFERENCES AVAILABLE UPON REQUEST

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