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Manager Customer Service

Location:
Amarillo, Texas, 79124, United States
Posted:
February 15, 2011
Email:
z7147x@r.postjobfree.com
Contact Info:
*********@*****.*** (***) ***-****


PAIGE CARSON
OBJECTIVE
Interested in an executive development program or an entry-level position that could lead to a responsible management position with-in a business.
EXPERIENCE
November-December 2010 DXP, Industries Amarillo, TX
• Inventory Validation
• Contact Vendors for technical support
• Removal products
o Out of date
o Rusted or damaged
o Past expiration date
o Obsolete
o Past Warranty

July 27, 2009 – October 1, 2010 Rescar Borger, TX
Billing Clerk
• Purchase, Receiving, Inventory, Reconciliation of material
• Using of Preferred vendor
• Sending off and receiving of calibration equipment and ordering of new tool if needed.
• Establish best pricing and vendor relationships
• Approve and Code of Accounts Payable Invoices
• Building of rail car files, approvals, BRC’s, price quotes
• Locating & Dispatching of rail cars, arrange for ISO’s
• Reflection tape, SBCA, Kip readings (looking up and entering)
• HM201’s forms
• External & Internal Audits
• Cleaning Certifications
• Customer assistance and notifications
• Reports (Weekly Profit & Loss, Weekly Billing, Monthly Profit & Loss), filing, phones
• Time cards & payroll
• Systems used include but not limited too (Railtrac, BNSF, GATX, ConocoPhillips, Chevron Phillips)
• Training records, PPE, Safety observations
• Record & Document retention
• Scrap scheduling
• ISO scheduling
• Special projects
• Troubleshoot and problem solving for Accounts Payable & customers

July 1, 2008 – July 27, 2009 ConocoPhillips (Madison Avenue) Borger, TX
Temporary-Long Term Assignment
• HSE (BBS Administrator Assistant)
• STOP, SCOUT observations and reports
• HSE Minutes Meeting
• PPE
• Update and create forms
• Document retention
• Filing
• Reports
• Participation Incentives
• IMAT Drill
• Maintain PPE Inventory
• Purchase Safety supplies as needed
2001-2008 Carson Carpet & Tile Borger, TX
Co Owner/Office Manager
• Inside Sales
• Figure customer material needs
• Purchase, Receiving, Set Pricing & Inventory of materials
• Time & Payroll
• Proposals and Contracts
• Establish vendor relationships
• Approve and pay of Accounts Payables
• Accounts Receivables
• Create forms and Contract
• Set Office Standards, hiring of office personnel
• Create procedures needed and implement them into place
• Invoicing of Customers
• Troubleshoot and problem solve

2001-2003 ConocoPhillips (Madison Avenue) Borger, TX
Temporary –Long Term Assignment
• Stock and Blending
• Track inventory in tanks
• Assign loading tanks
• Track Vapor Tightness Test
• Figure blending
• Recurring Duties
• Send out Reports
• Acquiring Waivers
• Billing
• Invoicing of Trucks and Railcars
• Send out COA’s (Certificate of Analysis)
• Chart products shipped
• Daily and Monthly Reports
• Record Management
• Create Procedure Manuals
• TPM’s
• Shop Clerk
• Mail, Vacation scheduling
• Minutes
• Track Spending and Office needs

1999-2000 Graphic Equipment & Supply Amarillo, TX
Inventory Control/CSM
• Purchase, Receive, Price, Inventory, Reconciling of Material for 3 warehouses
• Supervise office personnel
• Schedule and receive material trucks
• Customer Service Manager
• Invoice & Issue Credit for Customers
• Code & Assign Invoices for payment with Accounts Payable
• Troubleshoot and problem solve

1991-1998 Air Speed Oil Company Amarillo, TX
Inventory Control/Purchasing
• Inventory and reconcile items
• Assist Walk-in sales
• Purchase, Receive, Price and Inventory Material for 3 warehouses
• Accounts Payable
• Schedule and receive of bulk deliveries, material trucks
• Invoice & Issue Credit for Customers
• Create procedures needed and implement them into place
• National Accounts
• Code and Assign Invoices for payment
• Troubleshoot and Problem solving

EDUCATION
2002-2005 Frank Phillips College Borger, TX
• Computer Management
• Who’s Who 2004

COMPUTER SKILLS
• OS – 98, ME, 2000, Vista
• Excel
• Word
• Access
• Power Point
• Web Design
• SAP
• Cisco
• Citrix
• Quick Books
• Railtrac
• GATX, BNSF, ConocoPhillips, Chevron Phillips

OTHER
• SHARP training (2003)
• Right Fax
• 10 Key
• Office Equipment
• Label Machine
• Safety Training (2008)
• AAR
• Fire Extinguisher Training
• CPR / First Aid

INTERESTS
• Family
• Church
• Collect oil cans

REFERENCES
Lonnie Jones ConocoPhillips, Shipping Team Leader (806) ***-****

Jason Voegeli Devon Energy, Sr. EHS Specialist (405) ***-****

Donna Stinson Rescar, Director, Billing (630) ***-****

Rick Farner BPI, Account Manager (806) ***-****