James J. Peters

** ******* *** ***** *******, NY 11569

z1afb9@r.postjobfree.com 516-***-****

SUMMARY

Results-driven Human Resources Professional and Business Partner having worked in many environments and industries including: banking, finance/brokerage, insurance, manufacturing, consumer products, and healthcare. Leader with the ability to enhance staff performance through mentoring, training, and motivating while targeting specific business objectives. Resourceful negotiator, troubleshooter, and problem solver proficient in research and analysis. Consistently maximizing productivity with effective project management.

HUMAN RESOURCES COMPETENCIES

● HR PLANNING/FORECASTING ● EMPLOYEE RELATIONS

● COMPENSATION/SALARY ADMINISTRATION ● RECRUITING AND STAFFING

● PERFORMANCE MANAGEMENT/COACHING ● POLICY& PROCEDURES ADMINISTRATION

● COMPLIANCE/EEO/DIVERSITY ● TRAINING AND DEVELOPMENT

● HRIS ● BENEFITS

PROFESSIONAL EXPERIENCE

Health Diagnostics LLC, Melville, NY 2008-Current

Director of Human Resources

Delivered strategic and operational HR support to a population of 650 employees in 37 sites, covering 4 states (NY, NJ, FL, and CA). Responsible for building a Human Resources presence by combining 6 acquired companies into one corporate presence.

• Championed and managed conversion of new Human Capital Management system, Ultipro, which now includes all HD’s payroll and HR data.

• Developed and implemented performance management program utilizing UltiPro to better evaluate employees.

• Completed all EEO 1 reporting and successfully represented HD in EEOC, DOL, and Unemployment claims.

• Ombudsman in all Employee Relations, misconduct, or harassment claims; no claims resulted in lost to firm.

• Improved recruiting process by developing and implementing new firm-wide recruiting procedures, which included utilizing internet web sites.

• Designed Headcount and Turnover reporting which lead in the planning and forecasting of employment needs.

Daiwa Securities America, New York, NY 2005-2008

Vice President, Senior Business Partner

Consulted and advised corporate management on a wide array of HR issues, plans, and programs. Provided HR support to a population of 350 employees including sales, operations, investment banking, finance, and administration. Created and developed new programs and services that supported cost savings and impacted the bottom-line.

• Managed Year-end Bonus and Salary Administration which was driven by budget planning.

• Designed Headcount and Turnover reporting which lead in the planning and forecasting of employment needs.

• Championed and delivered firm-wide Diversity Awareness program.

• Developed new evaluation procedures that resulted in more effective planning and a development of a Talent Pool.

• Spearheaded centralized training efforts for NASD Series 7, 24, and 63 that increased the pass rate by 40%.

• Represented Daiwa in Employee Relations, EEOC, DOL, and Unemployment claims.

James J. Peters Page Two

Pershing LLC, Jersey City, NJ 1991-2005

Vice President, Manager of Human Resources

Provided management with support and counsel in all HR functions. Delivered strategic and tactical services while managing various HR departments. Supported departments including: sales, operations, investment banking, finance, and administration. Started as an Officer and promoted to Assistant Vice President and then Vice President.

• Redesigned and revamped a firm-wide Executive Title Promotion Process that greatly enhanced productivity and boosted morale by showing a transparent succession path.

• Designed and implemented a Year-End Performance evaluation procedure and created a Corporate Talent Pool.

• Recognized for exemplary interpersonal, negotiation, and conflict resolution skills that resulted in successful resolution to numerous employee relations issues by avoiding litigation.

• Consulted with Legal and Compliance Department to effectively implement policies and procedures and assure compliance.

• Efficiently managed two major reductions in staff initiatives (15% and 10%).

• Developed firm-wide salary banding, which ensured market competitiveness while maintaining internal equity.

• Championed a competency based evaluation of the National Customers Sales force and redesigned the sales approach.

• Merged two benefits plans when acquired by CSFB by utilizing best practices and cost savings techniques which delivered a competitive plan at no additional costs.

Metropolitan Life Insurance Company, New York, NY 1990 - 1991

Senior Training Consultant

Developed and delivered personalized programs for the Group Division’s management and supervisory staff relative to training, consulting, organizational development, and skill set enhancement. Researched and recommended external training programs that resulted in a 60% reduction of overall cost while increasing both quality and flexibility.

Philip Morris Management Corporation, New York, NY 1988 - 1990 Management Development Specialist

Created, developed, and delivered Management Development Programs aligned with organizational culture for corporate headquarters that resulted in annual cost savings of $60,000.

Drexel Burnham Lambert, INC., New York, NY 1985 - 1988

Assistant Vice President/Training Department

Championed multiple college recruitment activities, plans, and programs that generated enthusiasm and excitement for both undergraduate and graduate students; sixty students were hired into four programs.

Manufacturers Hanover Trust Company, New York, NY 1982 - 1985

Senior Training/Development Specialist

Designed and conducted Sales and Management Programs for bank officers. Designed and developed follow-up analysis tools to evaluate programs effectiveness.

EDUCATION

Graduate School of Management, New School for Social Research, New York, NY

M.S. Human Resources Administration 1987

Hunter College, New York, NY

B.A. Psychology/Counseling 1982

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