LINH LE

*** ****** ****** ******** *****: 908-***-****

Scotch Plains, New Jersey 07076 E-mail: yv136c@r.postjobfree.com

OBJECTIVE

To obtain a challenging position where I can apply my advance nursing skills and administrative knowledge

to direct and manage patient care.

EDUCATION

SETON HALL UNIVERSITY: South Orange, New Jersey

• Master of Science in Nursing: Health Care Systems Administration

• Anticipated graduation 2012

SETON HALL UNIVERSITY: South Orange, New Jersey

• Graduated: October 2005

• Degree: Bachelor of Science in Nursing

• License: Registered Professional Nurse NJ and NY

WORK EXPERIENCE

02/11-03/12 MJHS Hospice and Palliative Care: New York, New York

RN Team Manager:

• Developed a strategic plan to bring on call in house versus contracted agency.

• Analyzed and trended call volume to develop new staffing model for call center.

• Created new call center that is providing after hour triaging/visiting services for 800 patients.

• Developed and implemented new call center procedure, guidelines, and algorithms in accordance with CMS regulations.

• Created new staff development/education model for call center and on call field staff.

• Mentored/developed on call field staff and call center triage nurses to ensure quality of care.

• Analyzed and trended reports for call center/on call field visits to ensure optimal usage of resources.

• Revised on call policy to reflect new call center processes.

• Audited electronic medical records to ensure quality care and timely documentation of care.

• Collaborated with Director of Patient Services to create a new budget neutral staffing model.

• Collaborated with Project Management and IS to develop a documentation and communication process via use of Allscripts EMR.

03/06-01/11 SAINT BARNABAS HOSPICE & PALLIATIVE CARE CENTER: West Orange, New Jersey

Case Manager Register Nurse: 03/06-04/10

Admissions/On Call Register Nurse: 04/10-01/11

• Evaluated patients prior to admission for appropriateness of hospice program.

• Assessed patients for signs and symptoms of disease progression.

• Collaborated with physicians to formulate an individualized care plan for patients.

• Worked with team members and staffs to enhance care for patients.

• Provided palliative care and emotional support for patients and their family.

• Documented home visits and assessments accurately and in a timely manner using RoadNotes.

• Supervised home health aids to care for patients according to their needs.

• Used nursing interventions to manage patients’ symptoms of disease.

• Responded to emergency calls after hours.

• Supported family and patients in time of crisis.

• Triaged calls from patients and families after hours.

• Assessed emergency situations over the phone.

LINH N LE

524 Farley Avenue Cellular Phone: 908-***-****

Scotch Plains, New Jersey 07076 E-mail: yv136c@r.postjobfree.com

10/09-04/10 HOSPICE COMFORT CARE OF NJ, INC: Bayonne, New Jersey

Director of Nursing:

• Developed and implemented patient care services.

• Developed and implemented a budget for the department.

• Developed policies and procedures that follow federal and state regulations.

• Initiated policies and procedures to reflect JCAHO standards and to ensure CMS qualifications are met.

• Planned, developed, implemented, and evaluated strategic operations.

• Trained and oriented new nurses to hospice philosophy and procedures.

• Implemented plans to assure continuation of Medicare and Joint Commission accreditation.

• Led agency through both Joint Commission and Medicare survey which resulted in accreditation.

10/06-05/07 LOVING CARE: Springfield, New Jersey

RN Field Supervisor:

• Supervised Home Health Aids according to established care plan.

• Created/updated care plan according to bi-weekly assessments.

• Admitted/assessed new patients and determined qualified PCA hours according to Medicare /Medicaid regulations.

• Recorded assessments in an accurate and timely manner.

• Reassessed patients every 2 weeks and adjust care plan as needed.

REFERENCE

• Available upon request.

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