Monica M. Marmolijo
Santa Ana, CA 92707
yu12ds@r.postjobfree.com
Objective:
To be an asset to the company by building customer relationships, growing the business, and maintaining a healthy, positive and safe work environment.
Qualifications:
Over eight years retail experience, including managerial skills. 72 WPM, Word, Excel and Microsoft Publisher.
Professional Experience:
Bloomingdale's, South Coast Plaza Jun 2009–Dec 2010
Clinique Cosmetics: Makeup Artist and Skincare Expert
Perform makeup applications and facials while building sales through educating and conforming to each customer needs.
Build lasting relationships with clients by contacting them to follow up on purchases, suggest new merchandise, and remind them of upcoming events.
Pre-sale for gift events and cosmetic department events.
Complete weekly stock concerns and communicate them to the Business Manager and Department Manager to maintain a stock level to meet our business and customer needs.
Answer high volume calls and building relationships while utilizing Bloomingdale’s b-connected client computer system
Plan and execute detailed skincare events successfully.
Saks Fifth Avenue, South Coast Plaza Oct 2006-Jan 2009
Contemporary Sales Associate
Styled and built relationships with clients while building sales and notifying clients with upcoming fashion and events.
Dec 2006: Promoted to Joie Clothing Specialist- Maintain open communication with vendors regarding bi-weekly sales progress, stock concerns, monthly fashion events and upcoming fashion launches.
Macy's, South Coast Plaza March 2006-Oct 2006
Clinique Assistant Counter Manager
Set goals and plans for daily, weekly and monthly goals for Clinique cosmetics.
Maintain open communication with Clinique team and Clinique Vendor regarding bi-monthly sales progress, stock concerns, monthly skincare events, and up and coming skincare launches.
Build lasting relationships with clients by contacting them to follow up on purchases, suggest new merchandise, and remind them of upcoming events.
Positively motivated Clinique team with making personal goals and creating a work friendly, out-going environment.
Robinson's May, South Coast Plaza Sep 2002-March2006
Better Sportswear Sales Associate/Clinique Cosmetics Makeup Artist and Skincare Specialist
Built relationships with customers and making monthly personal sales goals.
Merchandise sales floor and register management with returns and exchanges and bank deposits.
Promoted to Clinique Cosmetics in March 2005.
Creating a positive and outgoing attitude toward clients and attending to each clients personal skincare/make-up needs.
Education:
Orange Coast College
Costa Mesa, CA 2002-2005
Yucca Valley High School 1998-2002
General Education Diploma