**** ********* **** **** *. Bailey 443-***-****

Odenton, MD, 21113 ys1m0d@r.postjobfree.com

OBJECTIVE

Experienced IT Professional seeks a position capitalizing on 10 years of publication utilization.

EXPERIENCE

August 2010 – April 2011 Lead Technical Writer/ Business Analyst II, Bravo Health (Contractor – Sogeti USA), Baltimore, MD 21224

Accountable for providing blueprints of various applications to the development team. Outlined business/system requirements in accordance with Prescription Drug Plans (PDP) and Medicare Advantage Prescription Drug (MAPD) Plans guidelines. Collaborated with Subject Matter Experts (SMEs) for product research and requirements when the application demanded it. Created an accessible virtual library for End-Users and administrated the electronic platform. On an aggressive and short time table - provided data mining, data validation, and analysis work on trouble tickets within Gemini. Performed User Acceptance Testing (UAT) on all system related functions and processes.

Accomplishments:

• Increased development and user understanding by publishing an electronic library of applications (8 total) for both Technical and End-Users.

• Successfully delivered on time 26 letter types to the North-East customer base of 120,000+.

• Created several stored procedures that improved processing letter time and simplified the overall letter process.

September 2008 – April 2010

Lead Technical Architect/Developer, Northrop Grumman, Elkridge, MD 21220

Responsible for the delivery of the United States Postal Services’ (USPS) first electronic handbook in support of the Flats Sequencing System (FSS). Provided a training and support outline for Northrop Grumman (NG) Engineering in relation to the use of Astoria’s Content Management System (CMS). Established a mapping hierarchy in accordance with the OASIS DITA standard while maintaining DTD and XSLT integrity. Managed and administrated 100+ CMS user accounts including the user’s access controls, permissions and workflow. Retrieved source data using SQL queries for analytical purposes.

Accomplishments:

• Restructured 9 Volumes consisting of 98 sections and 50,000+ .xml modules to meet strict DITA specifications.

• Deployed within 2 weeks of notice, a DITA bookmap, DTD, content, and xslt to support the Training department and their efforts.

• Initiated the uniformity of content by establishing additional guidelines and restrictions through the use of the DTD and supporting documentation.

October 2006 - July 2008

Lead Technical Writer/Developer II, L-3 Corporation, Lexington, KY 40509

Produced MH-60L CAAS IETM using IADS and Arbortext software, while adhering to MIL-STD 40051. Participated in working group meetings with Army Special Operations customers and L-3 program managers. Responsible for maintaining and converting AutoCAD (2D) drawings to Solidworks (3D). Coordinated aircraft design changes with engineers and modifications technicians. Developed Requirements & Traceability Matrix essential to development of the Technical Manual Development Plan (TMDP).

Bonded: SECRET

Accomplishments:

• $365,625 (5,625 man hours) in labor savings due to the early delivery of the CAAS MH-60L IETM.

• Developed an IBIT (Internal Built-In Test) retrieval system which simulated on aircraft troubleshooting scenarios and guided the maintainer to the proper corrective action, minimizing paper resources and man hours.

• Created and maintained the SDD process locking-in work for future bid proposals.

February 2005 -

October 2006

Technical Writer/Developer II, Boeing Corporation (Contractor - Quantum Resources), Ft. Walton Beach, FL 32548

Pioneered first C-130 Aircraft Modernization Program (AMP) fault isolation IETMs using MIL-STD 2361C and S1000D. Supported development of C-130 IETM using fault isolation, job guide and general systems manuals. Provided knowledge of aircraft maintenance to maximize work quality, adapt to technical changes and develop Technical Order (TO) discrepancy resolutions. Coordinated with quality assurance, engineers, and military customers to ensure IETM technical accuracy. Reviewed and corrected AutoCAD tracing discrepancies associated with various aircraft systems.

Bonded: SECRET

Accomplishments:

• Designed and executed seamless implementation of technical publications “paperless” process resulting in reduced indirect consumable budget and estimated cost savings of $45,000 per year.

• Saved an estimated $80,000 in software expenses by innovating an alternative IETM development process.

• Reviewed and corrected over 5,000 fault isolation manual discrepancies over a 3-month period as a member of Boeing’s IETM Delivery Team.

September 2001 -

December 2005

B-2 Back-Shop Avionics Technician, Air Combat and Command, Whiteman AFB, MO 65305

Repaired and modified numerous Radio Frequency (RF) and Digital test stations (DIFA), and mainframes (FACTS) using OMMS and legacy technical orders as well as wire diagrams. Ordered aircraft parts through DOD supply system using IPB technical orders, and FedLog and Core Augmented Maintenance System (CAMS) software.

Bonded: SECRET

Accomplishments:

• Performed on-site repair of 71 avionic assets in support of 1285 training/combat missions, saving over 1.6 million

• Inspected and repaired 12 Antenuator Remote Terminals (ART) saving the Air Force $206,033 in costs and over 70 man hours

• Saved the Air Force over $28,000 through the verification of nine Circuit Card Assemblies (CAC) and recovery of seven re-usable components in support of Operation Iraqi Freedom.

EDUCATION

• Information Technology: BSIT/SE , 65% complete, Phoenix University

• Microsoft Certified Technology Specialist (MCTS): Microsoft SQL Server 2008, Implementation and Maintenance, August 2010, Annapolis, MD

• Writing Queries Using Microsoft SQL Training (2778), July 2010, New York, NY

• Maintaining a Microsoft SQL Server 2008 Database (6231), July 2010, New York, NY

• Implementing a Microsoft SQL Server 2008 Database (6232), August 2010, New York, NY

• Eagle iLog Course, January 2007, Lexington, KY

• IADS Training, October 2006, Lexington, KY

• Beginning Computer Programming and Logic Course, July, 2006, Fort Walton Beach, FL

• Guidance and Control Familiarization Course, December, 2005, Hurlburt Field AFB, FL

• UNIX and ATLAS Training, January, 2003, Whiteman AFB, FL

• Electronic Technical School, April, 2002, Lackland AFB, TX

SOFTWARE

Business Applications:

Microsoft SQL Server 2008 Management Studio , Microsoft Windows Server 2003, Astoria CMS, Stylus Studio, XMLspy, Gemini, Robohelp, IADS, Eagle iLog, Arbortext, Adobe Acrobat Professional 6.0, Boeing Quill 21, IsoView, Data Courier, AutoCAD, CorelDraw, Photoshop, MS Office 2003 Suite (Word, Excel, PowerPoint, Access), Works, FedLog, Visio, Core Augmented Maintenance System (CAMS), Solidworks, Adobe Acrobat Reader 7.0, Visual Source Safe (VSS), Sharepoint, Windows 2000 & XP

Language Familiarity:

SQL, XML , XSLT, SGML, XSLT, DTD, HTML, UNIX, ATLAS, and Visual Basic

SKILLS Principles:

Data Modeling, Database Design, Engineering, Data Mining Principles, S1000D, Data Warehousing, Data Analysis, Data Integration Knowledge, OASIS DITA Standard, and Workflow

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