Mary B. Donnolly

*** ********** ****, ***. *, Newburgh, NY, 12550-845-***-**** - yqy1ua@r.postjobfree.com

Profile

CASAC T eligible, accustomed to handling sensitive, confidential clients. Flexible and versatile, able to maintain composure under pressure, poised and competent with ability to easily transcend cultural differences. Excellent oral and written communication and documentation. Diplomatic and tactful with professionals and non-professionals at all levels. Experience with NY Dept. of Corrections and NY Parole Department.

Skill Summary

Report Preparation Anger Replacement Facilitator Advocate for formerly incarcerated

Documentation HIV/AIDS Pre-Post Test Counselor Knowledge of DOCS and Parole

General Office Skills Domestic Violence Facilitator guidelines regarding release

Computer Literate Client/Patient Intake Scheduling and follow up with clients

Education

SUNY Orange, Middletown, NY- CASAC 2010.

Completed 369 hours of specialized education in drug and alcohol abuse counseling, plus 35 hours of on-line education.

NYACK College Westchester, NY- Communications Major, GPA 3.82, Part time attendance, 17 credits earned.

WPA, C.A.R.E.-2005 Bedford Hills, NY. HIV/AIDS Pre-Post Test Counseling. Certificate earned.

NYU- 2005, Westchester, NY. Legal Research- Certificate earned.

B.O.C.E.S. - 2002, Goshen, NY. Small Business Organization, Certificate earned.

Employment History

COLLEGE CONNECTIONS Bedford Hills, NY Volunteer Program Associate

• Liaison for Program with Mercy, Vassar, and Nyack colleges.

• Promoting higher education for women incarcerated at Taconic Correctional Facility.

• Written and oral communication with staff of Taconic and Professors of three colleges.

• Record documentation for all students, alumni, and future speakers at Taconic.

• Implementing, organizing and scheduling “Imagine Your Future” Speaker Series.

SISTER DOLORES O’DOWD Albion, NY Chaplain Clerk

Inmate Liaison: Detail Oriented, Organizational Skills, Confidentiality

• Interviewed inmates at Albion Correctional Facility

• Assisted Sister Dolores O’Dowd with counseling and program participation

• Taught pre-release program titled “Life on the Streets.”

• Worked with inmates to change behavior patterns leading to incarceration

• Assisted inmates with pre and post release planning

ADLER SERVICES Newburgh, NY Branch Manager

Managerial- Documentation, oral and written communication, accounting, bookkeeping.

• Prepare reports for District Manager, ensuring full compliance with company policy.

• Adhering to OSHA regulations.

• Payroll, bank reconciliation, deposits, collections for major carpet cleaning office.

• Schedule routes, appointments, ensuring the most efficient use of time and travel expense.

• Oversee front office and provide impeccable customer service.

• Built clientele supported by 40% referral business.

• Brought area office from 45th place to 4th place in overall sales and service

BRUCE MARZZULO, DDS Newburgh, NY Office Manager

Front Office Operations- General office skills, insurance billing, patient intake and release, scheduling.

• Patient scheduling for busy Oral Surgeons office, averaging over 75 patients weekly.

• Documentation of all patient calls, concerns, insurance information, appointments, and payments.

• Input all information on computer using Microsoft Word, Excel and Access.

• Supervised staff of two secretaries and three medical assistants.

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