Gina Martinez **** Explorador Calle Thornton, CO *0229
yoe0aj@r.postjobfree.com
Objective:
Seeking long term employment in the customer service industry.
Skills & Qualifications
• Customer service internal / external, team player.
• Self motivated and confident in making independent decisions.
• Successful in learning and comprehending new systems and methods.
• Excellent teacher / trainer, Patient and
effective when working with a wide range of personalities.
• 10 key by touch, basic office work.
• Project oriented, sticking to a task until completed.
Work History
Assembler •Building pharmaceutical equipment for pharmacies •Self motivated and confident in making independent decisions. •Maintain a smooth productive shift.
Sales Associate
• Show and sell jewelry to prospective customers.
• Maintain a smooth productive shift.
•Verify and balance my drawer at the beginning and end of each shift with a
98% accuracy rate.
• Handle large amounts of cash during each shift.
Customer Service Representative
• Learn new products and upgrades.
• Up sell new items as they became available.
• Answer all incoming calls assisting customers with
billing inquiries and basic questions regarding their account.
Sales Coordinator / Associate
• Knowledge of all new products pertaining to the jewelry department.
• Check in freight trucks before unloading.
• Show and sell jewelry as well as products to customers.
• Verify and balance my drawer as well as others at the beginning and end of each shift.
Cashier
• Utility payment, check cashing money orders.
• Courtesy clerk.
• Basic office duties.
• Responsible for all cash transactions at the end of the day.
• Verify till at the beginning and end of each shift with a 98% accuracy rate.
• Knowledge of products throughout the store.
Places of Employment
December 2010- Present Baxa Corporation Englewood , CO
August 2010- November 2010 Hammond’s Candies Denver, Co
November 2007 - June 2008 Sales Associate
JC Penny Department Store Westminster, CO
April 2007 - July 2007 Customer Service Representative
DirecTV Englewood, CO
November 2005 - April 2007 Sales Coordinator
Wal-Mart Super Center Edgewater, CO
June 2005 - November 2005 Customer Service / Cashier
King Soopers Grocery Store Edgewater, CO
Education
Jefferson High School Edgewater, Colorado 2003
References available upon request