Gina Martinez **** Explorador Calle Thornton, CO *0229

yoe0aj@r.postjobfree.com

720-***-****

Objective:

Seeking long term employment in the customer service industry.

Skills & Qualifications

• Customer service internal / external, team player.

• Self motivated and confident in making independent decisions.

• Successful in learning and comprehending new systems and methods.

• Excellent teacher / trainer, Patient and

effective when working with a wide range of personalities.

• 10 key by touch, basic office work.

• Project oriented, sticking to a task until completed.

Work History

Assembler •Building pharmaceutical equipment for pharmacies •Self motivated and confident in making independent decisions. •Maintain a smooth productive shift.

Sales Associate

• Show and sell jewelry to prospective customers.

• Maintain a smooth productive shift.

•Verify and balance my drawer at the beginning and end of each shift with a

98% accuracy rate.

• Handle large amounts of cash during each shift.

Customer Service Representative

• Learn new products and upgrades.

• Up sell new items as they became available.

• Answer all incoming calls assisting customers with

billing inquiries and basic questions regarding their account.

Sales Coordinator / Associate

• Knowledge of all new products pertaining to the jewelry department.

• Check in freight trucks before unloading.

• Show and sell jewelry as well as products to customers.

• Verify and balance my drawer as well as others at the beginning and end of each shift.

Cashier

• Utility payment, check cashing money orders.

• Courtesy clerk.

• Basic office duties.

• Responsible for all cash transactions at the end of the day.

• Verify till at the beginning and end of each shift with a 98% accuracy rate.

• Knowledge of products throughout the store.

Places of Employment

December 2010- Present Baxa Corporation Englewood , CO

August 2010- November 2010 Hammond’s Candies Denver, Co

November 2007 - June 2008 Sales Associate

JC Penny Department Store Westminster, CO

April 2007 - July 2007 Customer Service Representative

DirecTV Englewood, CO

November 2005 - April 2007 Sales Coordinator

Wal-Mart Super Center Edgewater, CO

June 2005 - November 2005 Customer Service / Cashier

King Soopers Grocery Store Edgewater, CO

Education

Jefferson High School Edgewater, Colorado 2003

References available upon request

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