Customer Service Manager
Resume:
Rhea Krueger
Hope AR, *****
ymm8oj@r.postjobfree.com
Objective Seeking a challenging position in a stable company that could develop into a career path. My interests are in a professional setting and would much enjoy employment with those goals in mind.
Professional Skills • Microsoft Office
• Microsoft Windows
• Typing (55+ wpm)
• Office Procedures
• Filing/Editing • Customer Service Skills
• Excel
• PowerPoint
• Motivated
• Dedicated
• Reliable
Education Sauk Valley Community College/ January 2005 to January 2006
Certificate in Legal Office
• Business 222
• English 101
• Related Computer Course
Hope Community College/ June 2010 to june2013
Psychology
Medical Terminology
A&P 1-2
Computer classes
Employment Skills • Developed ability to work in a fast-paced atmosphere
• Maintained excellent customer relations and developed customer rapport
• Diplomatically resolved customers complaints on as-needed basis
• Ability to follow instructions well and make decisions with no supervision
Employment History
Customer service-Sales/Comcast 10/07-06/10
Customer Care
Process Payments
Data Entry
Mail Distribution
Account Management
Office Management
Assistant to the Policy Manager/Ortgiesen Agency
Data Entry
Account Tracking
Customer Relations
Policy Reviews
Office Management 12/4-09/07
Wait Staff Manager/Whiskey’s River Smokehouse
Involved in setting up procedures
Interviewing
Training
Overseeing Wait staff 10/03-06/06
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