Linda Becker, PMP MBA

PO Box **** - **** Minsi Trail Street

Bethlehem, PA 18015

610-***-**** - 484-***-****

ymlex0@r.postjobfree.com

http://www.linkedin.com/pub/linda-becker/8/550/226

Accomplished, results-driven Project Manager with 20+ years success leading high-performance teams on multi-million dollar projects that dramatically enhance system functionality and end-user productivity. Pivotal resource for leading organizations, such as Air Products & Chemicals Inc., CSC, AT&T, Witco Chemical, Westinghouse Idaho Nuclear Company, Lockheed Martin, H.J. Campbell Company and Softsheen Products. Broad expertise in SDLC project management, best practices, business alliances and resource/change management. Solid background in network upgrades/migrations/rollouts, B2B tunnel connectivity, security, configuration management, documentation and training in Windows NT4/9x, NetWare 4.11, DOS 7.0 and Lotus Domino R5 environments.

• ASTUTE STRATEGIST: Leverage broad business experience, technical knowledge and analytical skills to help organizations achieve their strategic objectives and articulate a vision for the future. Track record of delivering competitive advantage with “best in class” technical solutions that boost productivity and efficiency across the organization.

• OUTSTANDING PROJECT PLANNING/EXECUTION SKILLS: Consistently able to deliver multiple concurrent projects ahead of schedule and within budget. Solid reputation for cross-discipline talents in needs analysis and problem resolution.

• STRONG SENSE OF RESPONSIBILITY: Uncompromising commitment to performance excellence with an ardent bias for action. Thrive in fast-paced environments, readily adapting to evolving business and technical challenges.

• INSIGHTFUL/ARTICULATE: Exceptional communicator, with a proven ability to cultivate productive, lasting relationships with key decision-makers, clients, technical teams and vendors.

KEY COMPETENCIES

Strategic Planning . . . Risk Assessment/Avoidance . . . Program Management

Project Lifecycle Management . . . Quality Improvement . . . Business Systems Assessment

Client Needs/Requirements Analysis . . . Process Improvement . . . Cost Controls

PROFESSIONAL EXPERIENCE

COMPUTER SCIENCES CORPORATION, Bethlehem, PA 1998 to 2010

PROGRAM MANAGEMENT SPECIALIST/CONSULTANT (VIA THE COMPUTER MERCHANT) 2010-PRESENT

PROJECT MANAGER/CONSULTANT (VIA PERFECT FIT) 2005-2006

SR. TECHNICAL STAFF MEMBER 1999-2004

TECHNICIAN/CONSULTANT (VIA TEKSYSTEMS) 1998-1999

Led multiple simultaneous field projects, leveraging frameworks to support the upgrade of existing networks and the build-out of new networks worldwide. Played an integral role in enterprise infrastructure upgrades and migrations as a member of the Change Control Review Board. Prepared network equipment lists, procurement, and PC configuration documentation.

• Facilitated major infrastructure outage mitigation and prevention efforts, by preparing statements of work, commitments and root cause analysis from service restoration team input.

• Generated network equipment lists and PC configuration documentation. Inventoried and disposed of defunct hardware.

KEY PROJECT ACCOMPLISHMENTS:

• Motorola Mobility and Solutions Account: Supported the Business Separation Project for File and Print and server move to Mobility Network. Activities include scheduling of technical review meetings, manage resource support and outage windows during cutover.

• Zurich Financial: For this major client, greatly improved exception rules approval process for firewalls.

• CSC Offshore/Cost Savings Initiative:

* Developed methodology to support worldwide resource tracking, providing structure to the offshore project. Improved control over resource utilization and associated frameworks, including network engineering and global network/infrastructure security. Achieved substantial cost reductions.

* Established Internet-based connectivity (Virtual Private Network), reducing the investment costs in network circuits and hardware. Cultivated key relationships and third-party vendors, resulting in 100% network connectivity and zero business interruptions.

* Played an instrumental role in the upgrade and benchmarking of networks from token ring to Ethernet networks for clients throughout Ireland.

• AT&T: Provided comprehensive LAN/WAN administration and business requirements support services, focusing on network/root cause analysis and management of equipment maintenance contracts.

* Secure E-mail: Re-engineered corporate e-mail servers to enhance the security of incoming e-mail; redirected e-mail flow through the contracted partner access link.

* Migration: Met challenging project timeline and budget objectives in execution of a desktop/server/network migration from a Windows NT 4 platform to Windows 2000 Professional environment, enterprise-wide applications version upgrade. Modified VPN connection and cable management between AT&T and CSC, with the installation of Nortel Passport 8100/8600 and BP 2000 Ethernet switches. Managed the decommissioning of the old WAN and supporting facility.

* Facility Consolidation: Orchestrated hardware/software relocation, reducing business space requirements.

• Baker & Taylor Books: Successfully reconfigured 3Com LAN switches to improve scalability for local and remote super sites in Georgia, Illinois, and North Carolina. Supported Novell 4.11 servers, file/print sharing, facility relocation and negotiation of Ethernet switch provisioning contract with 3Com.

• RMI Titanium: Upgraded Novell 4.11/SNA network architecture and server/desktop environment. Niles Data Center Support for voice, data, LAN/WAN and 3720 mainframe emulation.

CONSULTANT 2008-2010

Volunteer and local community coordinator for the STEP program for foreign exchange students. Completed training courses on Data Protection, Why Smart Energy Requires a Smarter Contact Center and the Changing Role of the Agent, Planning for Success Considerations for Deploying and Managing a Full-Scale Smart Grid , Conquering Data and Analytics Obstacles in Smart Utilities, Data Center Management, Virtualization and Consolidation, Green Infrastructure, Cloud Computing and SharePoint Projects.

AIR PRODUCTS & CHEMICALS INC./AIR PRODUCTS HEALTHCARE, Allentown, PA 2005 - 2008

PROJECT MANAGER (CONSULTANT via ThinkCentric)

Engaged by this $7 billion gas and chemical products company to oversee all aspects of large-scale technology projects, from concept to implementation. Directed project resources in development/delivery of innovative technology solutions to support rapid growth objectives. Managed procurement/purchase orders and budgets/actual costs, maximizing efficiency by closely monitoring performance measurements and process analysis. Recorded project progress through initiation reports, charters and statements of work. Delivered demonstrations to client management outlining project/budget performance as well as risks and opportunities.

KEY ACCOMPLISHMENTS:

• Propelled a wide variety of high-visibility projects, including site/data center migrations, expansions and closings. Consistently delivered exceptional project results ahead of schedule and under budget.

• Saved more than $195,000 by successfully implementing a local exchange carrier consolidation that streamlined invoicing for telecommunications products and services.

• Enhanced customer experience and improved abandoned call rate 25%, by designing and implementing standard call flow prompt options for 20 of the organization’s Healthcare Call Centers.

• Significantly reduced costs by more effectively managing project resources/frameworks for global network security and infrastructure.

• Drove application integration rollout of instant messaging and Web conferencing, delivering enhancements and upgrades to the user community. Documented user test scenarios and application defects for solution resolution within the Quality Center.

• Spearheaded the standardization of Help Desk support throughout the Eastern and Midwestern United States, by completely realigning the infrastructure (data, desktops/laptops, network, servers, and voice and VoIP system) of 93 newly-acquired Air Products Healthcare sites.

• Entrusted with restructuring IT functions for all acquisitions and divestitures.

PREVIOUS EXPERIENCE

SYSTEMS ADMINISTRATOR/NOVELL SYSTEMS ADMINISTRATOR/TECHNICAL SUPPORT, 1990 - 1998: WITCO CHEMICAL COMPANY; SOFTSHEEN PRODUCTS INC.; WHITLOW, ROBERTS, HOUSTON & STRAUB LAW; H.J. CAMPBELL COMPANY; KENT WHITTINGTON, ESQ .; WESTINGHOUSE IDAHO NUCLEAR COMPANY/LOCKHEED-MARTIN; DOE

EDUCATION

ALMEDA UNIVERSITY, Boise, ID

MBA, PROJECT MANAGEMENT

BS, COMPUTER SCIENCE

EASTERN IDAHO TECHNICAL COLLEGE, IDAHO FALLS, ID

AAS, GENERAL OFFICE EDUCATION

CERTIFICATIONS

PMP Certification, Project Management Institute, Allentown, PA

Proficiency Certification in Computer Science & Programming, University of Idaho, Moscow, ID

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