Deborah Langelier

*****–*** Avenue Northwest, Edmonton, Alberta T5X 6G3

780-***-****

780-***-****

yhrml5@r.postjobfree.com

- Strategic thinker and innovative human resource professional, with

commendable record of accomplishments in administrative leadership, resource

utilization and organizational development. Competent in working and interacting with

people at all levels of the organization. Powered with sound ability to successfully

work in a team and communicate corporate vision and goals to group, sharing

appropriate information with colleagues to build camaraderie. Expert in analyzing

organizational challenges and formulating solutions to issues. Highly adept at

performing complex projects with a great deal of independence and professionalism.

- Technical savvy, proficient in Microsoft Word, Excel, PowerPoint, and

Outlook.

CAREER OVERVIEW

Human Resources Administration

- Leveraged outstanding skills in managing and providing recommendations on

recruitment operations, including employee relations and dispute resolution

- Provided counselling and guidance to managers on all employee relations,

including employee counselling, progressive discipline and conflict resolution

- Educated employees on the overview of company’s vision statement and history;

conducted new employee orientation sessions comprised of dignity and respect

training, security briefing, benefits overview and policy training

- Closely worked with management staff in administering full range of HR and

program management issues, including work performance, conflict resolution, employee

problems and compensation and organizational issues; offered recommendations on

methods in grievance resolution

Program/Policy Development and Execution

- Engaged in the development and management of Total Rewards cash and non-cash

pay programs; base and variable pay programs as well as health, welfare and

retirement programs

- Oversaw and deliver HR programs while handling employee relations, salary

administration, job evaluation, training and development planning, succession plans,

progression systems, job design and performance management

- Ensured proper implementation of company policies, government legislation and

collective agreements through close collaboration with operations management

- Efficiently delivered HR programs and processes governing employee relations

and performance management

Interpersonal Relations

- Established constructive relationships within the industry and maintained

positive corporate reputation by streamlining diversity programs for the organization

- Partnered with disability management specialist in addressing non-

occupational and work-related injuries and illnesses

- Monitored injury and illness and return to work strategies through close

working relationship with occupational health nurse

- Established and maintained productive working relationships with management

staff, HR staff, employees and unions

Operations Management

- Played a pivotal role in decision making regarding appropriate progressive

disciplinary action as well as in counselling management on the discipline process

- Proficiently applied consistent and objective approach in resolving

grievances by working with the management and union representatives

- Complied with government legislation in developing and maintaining company

policies and procedures

- Performed well in serving as company benefits administrator

- Strictly adhered to policies and procedures to properly administer

progressive discipline on issues of discipline and performance management in

collaboration with the Leadership Team

Leadership and Development

- Actively participated in various meetings designed to settle workplace

disputes or conflicts between union, employee and employer

- Ensured support to business processes and strategies by delivering high-

quality, strategic HR advice and guidance

PROFESSIONAL EXPERIENCE AND HIGHLIGHTS

RTL WESTCAN GROUP OF COMPANIES ~ Edmonton, AB

Manager, Human Resources 2010 ~ Present

- Provided effectual assistance in creating and implementing performance

management system along with orientation and on-boarding programs

- Administered the execution of effective recruitment strategy with leading

edge practices and recruited needed positions within the organization, including the

Foreign Recruitment Program

SOBEYS CAPITAL INC. ~ Edmonton, AB

Manager, Human Resources 2008 ~ 2010

- Made major contribution in the development and implementation of occupational

health and safety initiatives along with the facilitation of training programs for

the Retail Support Centre

- Applied expertise in handling recruitment plans and recruiting for

supervisory and management positions

- Coached operations managers in the execution of changes management, leading

to the successful delivery and implementation of new HR initiatives

- Involved in the successful negotiation of new contract with UFCW and

warehouse staff, providing all necessary guidance on labour relations issues and

concerns

EARTH TECH CANADA INC. ~ Edmonton, AB

Manager, Human Resources 2008

- Provided necessary assistance and guidance to managers for all employee

relations, including employee counseling, progressive discipline, and conflict

resolution

WHITEMUD IRONWORKS GROUP INC. ~ Edmonton, AB

Manager, Human Resources (Contract) 2008

- Rendered efficient service in interpreting and applying collective agreements

and relevant statutes and in communicating pertinent information to appropriate

management staff and employees

- Organized and facilitated new employee orientation along with immigration and

relocation needs of candidates to new country

- Played a major role in developing and maintaining policies and procedures to

ensure efficiency

CAPITAL HEALTH ~ Edmonton, AB

Human Resources Advisor II 2007 ~ 2008

- Thoroughly discussed various HR practices, including compensation,

recruitment and selection, classification, layoff and recall, return to work and duty

to accommodate/disability management issues

- Applied gained knowledge and skills in facilitating and coordinating training

and development for management staff as well as workplace seminars on various HR

issues

SHELL CANADA LIMITED ~ Fort Saskatchewan, AB

Human Resources Coordinator 2006 ~ 2007

- Established and implemented required change plans for organizations, people,

processes or strategies in support of the business

- Demonstrated expertise in communicating Shell Canada Limited and Royal Dutch

Shell programs, such as working abroad, and requirements involving client

presentations

- Ensured accuracy in encoding payment information into the JD Edwards system;

proficiently prepared spreadsheets to track top performer ranking and award

percentage

CANADIAN TIRE CORPORATION, LIMITED ~ Vaughan, ON and Kirkland, QC

Human Resources Consultant 2004 ~ 2006

- Oversaw the completion and maintenance of all new employee paperwork and

files

- Developed and executed two workshops for Canadian Tire employees Interview

Skills Workshops and Writing Performance Assessments

- Accurately recognized eligible staff for the benefits and profit

sharing/stock purchase program among full- and part-time employees

- Took part in the management and coordination of the Express Auto Parts (EAP)

exchange program for employee representatives

- Analyzed and identified inefficiencies in current HR initiatives, policies

and practices; presented necessary changes to improve HR effectiveness

CANADIAN FORCES PERSONNEL SUPPORT AGENCY ~ Canadian Forces Base (CFB) Borden, ON

Human Resources Representative 2001 ~ 2004

- Administered the benefit and pension, including benefit and pension

documentation, calculation of benefit and pension cost and entitlement and accurate

data encoding into the Human Resources Information System (HRIS) database

- Closely worked with line managers and employees on the interpretation and

application of collective agreement as well as human resources policy and procedures

manual while ensuring adherence to labor legislation and laws

EARLIER CAREER

CANADIAN FORCES PERSONNEL SUPPORT AGENCY ~ Canadian Forces Base (CFB) Edmonton, AB

Regional Human Resources Representative

ENVIRONMENT CANADA ~ Edmonton, AB

Compensation Advisor

ALBERTA PENSIONS ADMINISTRATION ~ Edmonton, AB

Pensions Advisor

CANADIAN FORCES PERSONNEL SUPPORT AGENCY ~ Canadian Forces Base (CFB) Goose Bay

Labrador

Human Resources Coordinator

EDUCATION AND OTHER CREDENTIALS

Occupational Health and Safety Certificate ~ 2009

RYERSON UNIVERSITY ~ Toronto, ON

Human Resources Management Diploma ~ 2003

GEORGIAN COLLEGE ~ Barrie, ON

Accounting and Computer Applications Diploma ~ 1996

GOOSE BAY SCHOOL OF BUSINESS ~ Goose Bay Labrador

Certified Human Resources Professional (CHRP)

Certified Trainer of InsideOut Coaching Program

PROFESSIONAL AFFILIATION

Member, Human Resources Institute of Alberta

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