Objectives

I am an ambitious and hard working individual that is looking for a position in a new and challenging environment. I am looking to utilize my current abilities while also expanding my skill set. I work efficiently both in a team and individually. I am always ready for a challenge. I’m looking for a position that will allow me to push myself to achieve results and surpass any goals set before me.

Professional Background

Independent Contractor (July 2011-Present)

LiveOps (Work From Home)

Received inbound calls for products

Ranked in the top 10% for sales of many different products out of thousands of employees

Excelled in a work from home environment

Managed my time efficiently and independently

Sales Representative (December 2010 – July 2011)

A Wireless (459-B Mt. Cross Rd. Danville, VA 24540)

Excelled in the commission based sales position

Strong customer service environment

One of the higher rated sales people

The location’s technical advisor

Assisted employees and customers in overcoming many technical obstacles

Used strong troubleshooting skills to keep the system running smoothly in that location

Assistant Store Manager (October 2006 – July 2010)

GameStop (325 Piedmont Dr. Danville, VA 24540)

Huge customer experience focus, helped improve the customer base in four different locations

Trained and developed employees

Hired and terminated employees

Created and edited weekly schedules for employees

Maintained, checked, and edited payroll information as needed

Maintained an inventory and made inventory adjustments as needed

Contributed to the store having one of the lowest inventory shrink rates in the company

Opened a new store in a new market area, leading our region in key focus item sales

Skills

Great customer service

Strong leadership abilities

Effective problem solving skills

Substantial technical knowledge

Performance driven background

Typing speeds of 90wpm

Education

Engineering Internship (Masterbrand Cabinets Inc, Jun 2007-August 2007)

Tunstall High School (Diploma; Graduated in 2006)

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