MARICARMENHAMLET

*** ******** **. ********, ** **165

Tel: 434-***-****

yeba9e@r.postjobfree.com

OBJECTIVE

Obtain a position with a company that challenges my experience & knowledge to the fullest.

EXPERIENCE

2006-2011 Casualty Claims Investigator Lynchburg, VANationwide Insurance CompanyDetermine proper policy coverages, investigate, evaluate, and handle claim in four different states following the appropriate state laws.Assist customers and act as point of contact during the entire claim process.Leader of the Spanish Unit. Identify subrogation possibilities.2005-2006 Personal Lines Senior Service Rep Lynchburg, VAFamiliar with property casualty product and licensed in Virginia to sell insurance.Assist policyholders with policy questions, billing and payments.Make necessary changes to homeowners and auto policies for customers.2003-2004 Bookkeeper Lynchburg, VAHabitat For HumanityGreeted visitors, answered & transferred telephone calls, updated datasheets.Updated construction site information billing, constructions bills.Updated vendors files, filed insurance claims, order company supplies.Organized employee’s records, payroll and quarterly taxes.Utilized QuickBooks to maintain accounts receivable, payable, payroll & quarterly taxes.Translated homeowner manuals and brochures.1999-2003 International Sales Lynchburg, VALimitorque CorporationProcessed international sales orders which involved configuring the type of product the customer needed for their system which could be petroleum, water, or gas pipes.Assist customers with orders placements, changes & shipments.Be an alliance between sales personnel and the customer.1997-1999 Office Manager Lynchburg, VASpeidell GroupResponsible for the smooth operation of the day-to-day business organizing and coordinating office operations and procedures for effectviness and efficiency.Handled advertising, marketing, estimates, financial invoicing, statements, budget, revenue, bills, payroll, taxes, recruited, trained, supervised, evaluated, coached and disciplined staff performance.Helped and support staff with projects completion, maintain office supplies, deliver estimates.Greet customers, answer phones, maintain equipment & all organizational needs.

EDUCATION

2006-2009 Bellevue University Bellevue, NEOrganizational Management & Leadership Master of Arts2005-2006 Bellevue University Bellevue, NECriminal Justice Administration Bachelor of Science 2004-2005 Averett University Lynchburg, VAGPS Program Business Management 1978-1980 Universidad Catolica Madre y Maestra Dominican RepublicTourism & Public Relations.Certified National Tour Guide for the Dominican Republic Tourism Department

COMPUTER SKILLS

Lotus Notes, WordPerfect, Quattro, QuickBooks, Avante & Microsoft Office (Access, Word, Excel, Power Point & Outlook)

INTERESTS

Artist in the medium of oil, stained glass, reading, traveling.