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Project Manager Customer Service

Elk River, Minnesota, United States
January 31, 2012
Contact Info:

Ronald Rymer
***** **** ****** ****
Zimmerman, Minnesota 55398
(612) ***-****

Educational Associate of Applied Science, Supervisory Management, Anoka Technical College, Anoka, MN
Credentials Professional Certifications: Supervision in Business and Industry, Human Resources Management,
Quality Management (2009-2011)

Over 10 years exemplary experience in the manufacturing field
Highly skilled trainer in areas of production line and manufacturing procedures
Knowledge of DEA, OSHA and FDA production regulations
Recognized as a continuous improvement specialist and manufacturing streamliner, quality control specialist
Exceptional Customer Service and Sales Skills: In-person and telephone (cold calls, scheduled)
Proficiency in Microsoft Word, PowerPoint, strong internet navigation skills
Strong Leadership skills
Dependable, flexible and efficient

Relevant Experience
Direct supervision of 15+ employees in assembly/production processes
Motivate, coach and train 15+ employees regarding quality functions while serving as a positive role mentor
Maintain a safe work environment and insure that employees work in a safe manor, and uphold company policies
Streamline production processes to attain plant efficiency goals, achieved 15-50% improvement
Resolve work issues that arise in difficult and sensitive situations
Delegate tasks and responsibilities to appropriate personnel

Employment History
2011-present Project Manager, Personal Pride Construction, Golden Valley, MN
2011-present Substitute Custodian, ISD 728, Elk River, MN
2008-2009 Project Manager, American Roofing, Zimmerman, MN
2003-2007 Lead Operator/Supervisor, Bottling Line, Cima Labs Pharmaceutical Inc., Brooklyn Park, MN
2001-2003 Warehouse Manager, Mueller Sales Inc., New Hope, MN
1999-2001 Lead Press Operator, ST Specialty Foods Inc., Brooklyn Park, MN
1995-1999 Electronic Components Line Lead/Supervisor, Sauer-Sundstrand Inc., Plymouth, MN

Volunteer & Volunteer at local food distribution centers
Community Active in church, Vice-President of church council, Youth Group Assistant, Fundraising Coordinator
Work Board member of Lake Association on Lake Hattie, Cass County