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Project Manager Customer Service

Elk River, Minnesota, United States
January 31, 2012
Contact Info:

Ronald Rymer

***** **** ****** ****

Zimmerman, Minnesota 55398

(612) ***-****

Educational Associate of Applied Science, Supervisory Management, Anoka Technical College, Anoka, MN

Credentials Professional Certifications: Supervision in Business and Industry, Human Resources Management,

Quality Management (2009-2011)


Over 10 years exemplary experience in the manufacturing field

Highly skilled trainer in areas of production line and manufacturing procedures

Knowledge of DEA, OSHA and FDA production regulations

Recognized as a continuous improvement specialist and manufacturing streamliner, quality control specialist

Exceptional Customer Service and Sales Skills: In-person and telephone (cold calls, scheduled)

Proficiency in Microsoft Word, PowerPoint, strong internet navigation skills

Strong Leadership skills

Dependable, flexible and efficient

Relevant Experience

Direct supervision of 15+ employees in assembly/production processes

Motivate, coach and train 15+ employees regarding quality functions while serving as a positive role mentor

Maintain a safe work environment and insure that employees work in a safe manor, and uphold company policies

Streamline production processes to attain plant efficiency goals, achieved 15-50% improvement

Resolve work issues that arise in difficult and sensitive situations

Delegate tasks and responsibilities to appropriate personnel

Employment History

2011-present Project Manager, Personal Pride Construction, Golden Valley, MN

2011-present Substitute Custodian, ISD 728, Elk River, MN

2008-2009 Project Manager, American Roofing, Zimmerman, MN

2003-2007 Lead Operator/Supervisor, Bottling Line, Cima Labs Pharmaceutical Inc., Brooklyn Park, MN

2001-2003 Warehouse Manager, Mueller Sales Inc., New Hope, MN

1999-2001 Lead Press Operator, ST Specialty Foods Inc., Brooklyn Park, MN

1995-1999 Electronic Components Line Lead/Supervisor, Sauer-Sundstrand Inc., Plymouth, MN

Volunteer & Volunteer at local food distribution centers

Community Active in church, Vice-President of church council, Youth Group Assistant, Fundraising Coordinator

Work Board member of Lake Association on Lake Hattie, Cass County