New York, 10314
Seeking employment as a part-time customer service representative or a store clerk to utilize educational background and experience.
*Well-developed communication and networking skills
*Proficient in Microsoft Word, Excel and PowerPoint
*Confident and loyal which leads to diligent and competent work
*Highly detailed and strongly motivated to be a team player
EDUCATION State University of New York Institute of Technology, Utica, NY
Bachelor of Arts, Sociology May 2015
SUNYIT Campus and Residential Life, Utica, NY January 2011- Present Administrative Assistant
Perform general office duties: answering telephones and distribute messages. Assist students and visitors. File confidential records.
SUNYIT Registrar’s Office, Utica, NY September 11- December 2011
Organized and filed folders, using Microsoft Excel and Microsoft Word. Recorded relevant information.
Staffworks, Utica, NY Thanksgiving Break
Assisted people correctly and appropriately while exhibiting excellent service. Acquired and performed skills in merchandising.
Kentucky Fried Chicken, Staten Island, NY March 2011- January 2012
Encouraged customers to try new food. Organized appropriate items in the designated area.
Worked the drive-through and the front register with courtesy and accuracy. Assisted in creating the weekly employee work schedules.
SUNYIT Tour Guide: conducted tours and provided public relations information,
Student Association and Graduate Senator, Black Latino American Student Union (BLASU),
Ladies Night out Club, Sociology Club and Greek Club.
Available upon request
Customer Service High School
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