Melissa (Lisa) J. Winkler

*** ********* ***** / ***** **** Beach, FL 33411/ M: 479-***-****/ y6vj6x@r.postjobfree.com

QUALIFICATIONS SUMMARY

Professional individual with experience and proven track record of achieving results within The Coca-Cola System for 25 years. Lead multiple projects to improve business performance and effectiveness by leveraging expertise in strategic planning, business insights, competitive analysis, system knowledge and database management skills. Extensive business and system knowledge with a passion for getting the job done utilizing multiple resources to do so. Ability and desire to understand complex problems and processes to provide comprehensive solutions.

CORE COMPETENCIES

• StrategicBusiness Planning & Execution • Extensive Database management • Advanced user in Excel

• Global Customer Management • IT Business Solutions • Strong Data Analytical skills

• Project Management • Manufacturing/Distribution/ Operations • Developing/Testing/Implementing systems

PROFESSIONAL EXPERIENCE

Business Analysis Manager

Coca–Cola North America-Wal-Mart National Sales Team April 2010 - January 2012

• Managed the development and execution of the Coca-Cola retail pricing system for 70+ bottlers servicing over 3000 US Wal-Mart stores for regional and national pricing strategies.

• System administrator for troubleshooting and resolving multi-faceted customer and internal issues.

• Worked closely with and collaborated with our internal IT system associates to ensure timely and accurate delivery of cost and retail pricing to the retail outlets that deliver over 3.2 billion dollars in retail sales.

• Managed the new item set up for all Coca-Cola bottle/can carbonated and non carbonated beverages for sell to all domestic Wal-Mart store formats

• Conduct research analysis through multiple source systems to understand how they all work together to manage the impact of one system on another.

• Advanced knowledge of customer and internal reporting systems to create, manage and manipulate reports using Vlookups and pivot tables in Excel.

• Subject matter expert on multiple internal and external systems with regards to pulling data for bottlers and customer and sales team for distribution to upper management both internally and externally.

Data Integrity Analyst

Coca–Cola North America-Wal-Mart International Sales Team April 2008 - April 2010

• Created and manage the process to gather data globally from Wal-Mart and multiple countries to align the data for sales reporting and scorecarding purposes for internal and external management .

• Responsible and accountable for the accuracy and completeness of sales data for global Wal-Mart . Increased the completeness for all US items sold in Wal-Mart from 95% to 100% with the addition of several new beverages for both Wal-Mart and Sam’s Clubs.

• Improved reference data work from 0 to 100% by aligning Wal-Mart items with like items in other Company systems for analysis by the total beverage team.

• Managed relationship with countries and Wal-Mart Inc. to gain access to vendor information for reporting purposes.

Systems Category Manager

Coca-Cola North America Wal-Mart National Sales Team

July 2004 – April 2008

• Managed 7.5 million dollars in bottler funding – processing invoices, maintaining a central repository and conduct ongoing reconciliation against customer agreements.

• Customer call point for supply chain initiatives with Wal-Mart as well as participation on the Supplier Collaboration Board with Wal-Mart focused on supply chain initiatives.

• Managed Wal-Mart post audits for Coca-Cola bottling systems that exceeded 5 million dollars over a 4 year time frame

o Key accomplishments-using customer system knowledge and Coca-Cola system knowledge I was successful in providing data integrity flaws with the 3rd party post auditing process that kept the customer from taking the 5 million in deductions.

Electronic Data Interchange Training and Implementations Manager

Coca-Cola Enterprises – Customer Business Solutions February 2003 – July 2004

• Developed and implemented business to business process and transactions for all divisions of Coca-Cola Enterprises for multiple national and regional customers

• Worked closely with customer to understand and execute against their requirements and capabilities for electronic invoices, remittance advices, advanced ship notices and electronic purchase orders.

• Developed and managed the roll out schedule for multiple EDI implementations became the subject matter expert on the advanced ship notice transaction with over 2500 Wal-Mart locations within the United States.

February 2000 – February 2003 Coca-Cola North America Business Systems

Price management team and system development manager

June 1994 - January 2000 Coca-Cola North America Customer Information Support Services

Price Management coordinator, business analysis manager, system administrator, business manager

April 1987 – June 1994 Coca-Cola Enterprises

Promotion Control Supervisor, Promotion Control Analyst, Accounts Receivables/Cash Application specialist/Bottler Sales and Accounting system administrator/Route settlement

Kennesaw State College – some classes completed

Network of Executive Women - Member

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