Quality Control Health

Phyllis A. Chambers

**** ******* *****

Gastonia, North Carolina

Phone: 734-***-****

Email: **********@********.***

Career Objective: To provide great dental care.

Career History

As a Dental Hygienist:

Performed oral prophylaxis along with removal of soft and hard deposits. Applied preventative materials such as fluoride treatments and pit and fissure sealants. Removal of calculus performed as gross scaling and root planing as periodontal therapy. Nutrition counseling provided as well as patient education for care of teeth and gums. Prescribed x-rays taken for dental treatment.

1988 – 2009: Arthur Williams, DDS, Detroit, Michigan.

1988 – 1991: Lovell Farris, Karen Gunn, DDS, Detroit, Michigan.

1988- 1989 Sylvia Ross, DDS, Detroit, Michigan.

Other Career History:

1991 – 2009: Dental Review Specialist, Blue Cross and Blue Shield, Southfield, Michigan.

Adjudicated and reviewed dental claims; made benefit determinations; reviewed payment history, patient balances and yearly maximums; performed manual pricing and coding, status review and provider auditing; researched and developed proposals for audit of finances; served as liaison between company and provider community; prepared quality control documents for the management team; provided verbal as well as written communication to the provider/subscriber community as needed; played key role in preparing successful Children’s Dental Health Fairs involving departments company-wide.

Education

Bachelor of Science, Health Services Administration

University of Detroit Mercy, Detroit, Michigan, 2001

Associate of Science, Dental Hygiene

Wayne County Community College, Detroit, Michigan, 1985

Certificate, Dental Assisting

Americana Institute of Dental Technology, Ferndale, Michigan, 1978

Community Service

North Carolina MOM

Ada Jenkins Dental Bus

Florence Crittenton Center

Children’s Dental Health Fair

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