Customer Service Sales
Resume:
DEBRA CURTIS
Tamarac, Fl, *****
Benefits not required.
EDUCATION Florida Atlantic University 2 years, Theater Major
Broward Community College, History Major
WORK
EXPERIENCE
October 2008-May 2009 SAMTEC DIVISION OF JIF ENTERPRISES
OFFICE MANAGER
Telecommuting position responsible for managing staff scheduling and monitoring their successfulness in sales and order fulfillment, responsible for payroll using quickbooks, supply ordering all invoicing and bill payments. online sales and marketing. Outside sales, and communication between offices.
Nov 2006-April 2008 SAMSON TECHNOLOGY INC.
CHIEF MARKETING OFFICER/OFFICE MANAGER
Job responsibilities included managing staff, initiating online sales accounts and marketing campaigns.
Managing books for the business as well as attending trade shows throughout the United States to market the business and heighten sales.
Responsible for handling all customer service escalation.
May 2000-2006 BELLSOUTH TELECOMMUNICATIONS
Customer Service/Sale Representative
Trained on specific computer applications used in the sales
and service of customer accounts.
The responsibilities of this job include setting up and using multiple computer applications at one time, handling incoming
calls from customers in a professional and timely manner in order to service their accounts, as well as offer products such as Directv and Cingular wireless to enhance their service. Assist in the training of new hires.
ACHIEVEMENTS Recipient of 4 silver medals for outstanding customer service from
Bell South Corp.
Multiple certificates of excellence from the BellSouth Corp.
Customer Service Appreciation Letters from customers
Notation of Perfect Customer Service Appreciation
Letter of appreciation form the Superbowl 31 committee for my
part in organizing volunteers
Letter of recognition from the Child Care Connection for organizing the annual toys for tots campaign.
Letters of recommendation from previous employers
Certificate of appreciation from the Wildlife Care Center for
volunteering
Organizer for United Way fund raising drive 2005
ACTIVITIES
Although working is my major activity I have also been involved in several community projects as well as many fund raising projects. Currently I am working with The Family Readiness Group for my husband’s Army unit as the East Coast Liaison for the families and soldiers. I have worked for the Breast Cancer community to raise funds for research. I have worked with the United Way on their Annual membership drive. I have been involved with the CWA as a union steward. My natural leadership abilities and outgoing, friendly personality make it very easy for me to succeed in any situation in which I may be placed. In closing I feel that I would be an asset to any company that is willing to give me the opportunity.
REFERENCES Carie Weilandt 954-***-****
Sherry Virostko-954-***-****
Maria Green-561-***-****
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