ResumeLogin
Search for: Jobs   Resumes
Keywords or title City, state or zip code

Customer Service Human Resources Sales Management

Post jobs
Country: United States
State: California
City: Tracy
ZIP: 95376
Posted date: 5/29/2012   all resumes
Email: xtftf1@r.postjobfree.com
Contact Info: ******.*********@*****.***
Show Full Resume Send Message Free
Email me new resumes like this


Email
Resume Text:


GILBERT TORRES
Working together is progress, Staying together is success
** ********* ***** *****, ** 95376 • xtftf1@r.postjobfree.com • 760.***.****
QUALIFICATIONS SUMMARY
Highly personable Customer Service Professional with over eight years of experience in customer service, safety inspections, sales processing, and purchasing.
• Talent for identifying customer needs and presenting appropriate company product and service salutations.
• Demonstrated ability to gain customer trust and provide exceptional follow-up, leading to increased repeat and referral business.
• Track record of assisting in the design and implementation of reporting procedures that reduce labor costs and improve customer-satisfaction ratings.
• Expertise in resolving escalated customer service issues.
• Proficient with Microsoft Office System (including Microsoft Word, Microsoft Excel, Microsoft PowerPoint®, Microsoft Access, and Microsoft Outlook®).

PROFESSIONAL EXPERIENCE
FENCEWORKS INC. – Oceanside, California
Customer Service / Human Resources Assistant (2002 to 2008)
• Served 162 employees in the Oceanside and Menifee branches by updating records
• Trained in I-9 compliance in compliance to Immigration laws, gathered, analyzed and ordered supplies from various venders in order to supply proper tools for employees.
• Instrumental in improving customer-satisfaction ratings through suggestion, development, and implementation of new reporting procedures
• Collaborated with salesmen and supervisors to create strategic plans to enhance customer satisfaction and Developed safety procedures for factory employees.
• Increased employee knowledge by assisting with development and implementation of product-awareness program and conducting safety meetings for the field and plant workers
• Worked with field supervisors to ensure safety and quality of work at job sites
• Handled customer concerns over the phone and set up appointments to gain customer satisfaction.
• Speak Fluent Spanish

Universal Protection of San Francisco, California
Supervisor of Security (2008 to March of 2012)
• Responsible in receiving information and analyzing to consider appropriate responses.
• Responding to Safety Emergencies of all types in order to maintain a safe environment.
• I provide Motivation and Leadership in order to keep congruency and achieve productivity.
• Scheduling work assignments and shifts.
• Documenting and examining reports sent to Management.

Education and Training
Graduate of Tranquility High School
Two years of construction school, Fresno City College
AFC Conflict Management Class

Similar Resumes

Technician Service Quality Control Information Technology
San Jose, CA - technician, service technician, jose, san jose,...

Customer Service Sales Manager Management Representative
San Jose, CA - jose, san jose, san, sales, cad, representative,...

Job Application
San Jose, CA - deck, jose, san jose, ship, san, application...

Customer Service New York Management Work Email
Dunellen, NJ - applicant, marion, bronx, nj, bilingual, new york,...

Technician Maintenance High School Electrical
Lawrenceville, GA - molding, technician, electrical, handyman,...

Medical Clinical Assistant Insurance Office Front
Patterson, CA - epic, clinical, medical, pharmacy, surgery,...

Administrative Assistant, Office Manager
Tracy, CA - escrow, medical assistant, tracy, california, loan,...

Design Experience Years Development Product Production
San Jose, CA - ideas, samples, fabrics, pattern, texture,...

Graphic Design/Web Design/ Multimedia/ UI Development/ UI Design
San Jose, CA - developer, ui, entry level, content, designer,...

Middle Grade Science Teacher
Norcross, GA - educator, teacher, coach, georgia,...



©2014  PostJobFree.com - Home - Latest Resumes - - Update or Delete my resume