Melissa Washington

**** ********** **. *** ***

Austin, TX 78741

512-***-****

xpami2@r.postjobfree.com

Certified B&C Specialist

Certified Billing & Coding Specialist with experience in a multi-physician medical practice. Known for dedication to providing premium patient care. Skills include:

A self-starting, highly motivated, individual

Skilled in ICD-9 CPT coding, Medisoft, Medical Manager, and Medical Office Specialist 2000

Knowledgeable of basic cash, accounting, and billing procedures

Excellent written and verbal communication skills

Skilled in establishing and maintaining good working relationships with internal and external customers/partners

Education

ExpertRating Solutions, Billing & Coding Certification, November 2010

Southern Career's Institute, Medical Office Specialist Certification, March 2007

Austin Community College, General Studies, 2001-2003

High School Diploma, MABANK HIGH SCHOOL Mabank, TX 75147

Professional Experience

Rosy Home Healthcare-Austin, Tx

Caregiver, October 2011-present

Assisting

Maintaining and rearranging schedules

Dispensing medications

Preparing Daily Meals

Daily Walking Activities

Specially for Children-Austin, TX

Scheduler, March 2008 – December 2010

Obtained demographics insurance information financial information from patient or guarantor.

Adheres to all Seton Healthcare Network policies, and standards, with budgetary specifications, including time management, supply management, productivity, and accuracy of practice.

Verified insurance eligibility and benefits and ensured all notification and authorizations are completed within the required timeframe.

Scheduled appointments for new and established patients for two different locations.

Communicate in an effective and professional manner with physicians and office staff as well as families to complete thorough and accurate documentation.

Mental Health Mental Retardation (MHMR) – Austin, TX

Internship, April 2008 –June 2008

Submitted insurance claims to first, second, and third party pay out.

Identified, researched, analyzed, and corrected problems with overdue/unpaid patients account.

Verified insurance data for accuracy and completeness

Answered questions concerning patient accounts and/or division /unit operations.

Knowledge of office operating procedures.

Rainbow & Pueblo Pediatrics – Mabank, TX

Medical Office Coordinator, March 2006 – February 2008

Supervised over 6 employees

Managed data entry, processing and computer training.

Coordinated office fiscal operations, authorized expenditures; made office fiscal proposals to management outlining costs and benefits; performed budget analysis and planning; perform accounting and bookkeeping activities.

Insurance verification & appointment scheduler

Triage calls

Pulled medical record charts for established patients and created new charts for new patients

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