Customer Service Sales
Resume:
Keri Estep
***************@*****.***
Energetic accomplished retail specialist with extensive exceptional people skills. Organized and detail oriented in all areas of customer relations. Skilled in various areas of customer service and office related skills.
Areas of Expertise
Microsoft Office Suite
Adobe Photoshop
Retail merchandising
Cash managements
Social media
Digital filing
Internet web browsing
Electronic mail
Phone etiquette
Customer care
Employment
Mosaic Sales Solutions
Merchandising Specialist
08/03/2010 - 04/18/2011
Responsible for setting product to plan-o-grams; ensuring POP placement; collecting and reporting detailed inventory data; and moving product from the stock room to the sales floor; uploading and downloading of daily call reports
CC‘s Cosmetology
Administrative Assistant
10/09/2009 - 5/25/2010
Answered multi-line telephone and directed calls to appropriate department; greeted and assisted each customer; made appointments; cash management; made daily deposits; maintained clean work area; created, printed, faxed, and e-mailed documents; updated college facebook, twitter, and all other social media.
Wal-Mart Supercenter
Sales Associate
10/12/2008 - 04/27/2009
Assisted and answered any customer questions; stocking; Sign placement; cash management; Ran the cash register; answered multi-line telephone; zoning
Seasonal Employment
N.E.W Corp - 6months
Technical Support (Work at home)
1-800-Flowers - 3months
Customer Support (Work at home)
Education
Oklahoma Christian Academy
Graduated 2006
Elite Cosmetology College
No degree obtained
References available upon request
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