VICKY A. BALLANTYNE
**** **** ****** **** *** #**7
Bradenton, FL 34209
Email: ***************@***.*** or *.*.**********@*****.***
| |SUMMARY OF SKILL SET |
| | |
| |More than twenty years of professional experience in the |
| |architectural, medical, retail, private and construction |
| |industries |
| |In depth knowledge of office management, human resource policies |
| |and procedures, accounting, marketing materials, database |
| |management, travel, special event planning and coordination |
| |Highly motivated and result-oriented professional with a track |
|Software |record to manage several projects efficiently |
|Proficiency |Highly effective in securing new clients and ensuring absolute |
|Word |customer satisfaction |
|Excel | |
|Power Point |PROFESSIONAL EXPERIENCE |
|Outlook | |
|QuickBooks |Operations Manager, Walt's Landscaping Inc., Pittsburgh, PA |
|Sage Pro |(March 2009-September 2012) |
| | |
| |Exercise full operational authority of business |
| |Meet with prospective clients, develop client base |
| |Service client accounts, build positive client relationships, |
| |liaison with customers on a weekly basis to ensure customer's |
| |complete satisfaction |
| |Provide estimates of all services to clients; coordinate, schedule|
| |and oversee all work with client and crews |
| |All accounting responsibilities: receivables, payables, payroll, |
| |tax preparation, banking |
| |Employee hiring, orientation, supervision, scheduling |
| |Design advertising and marketing materials for the business |
| |Schedule all meetings, appointments, travel arrangements |
| |All executive administrative responsibilities |
| | |
| |Administrative, Retail Office Management, Medical Experience (1991|
| |- 2009) |
| |Dick Corporation, Pittsburgh, PA |
| |L. D. Astorino & Associates, Pittsburgh, PA |
| |Hearts Entwined Bridal & Prom Center, Marion, OH |
| |The American Legion, Department of Ohio Headquarters, Delaware, OH|
| | |
| |Central Ohio Mental Health Center, Mt. Gilead, OH |
| |Sims Brothers, Inc., Marion, OH |
| | |
| |Responsibilities: |
| |One on one client contact; appointment scheduling |
| |Hiring, training, scheduling staff; staff coordination |
| |Event planning and coordination |
| |Schedule meetings, prepare travel arrangements |
| |Accounting duties: accounts payable/receivable, deposits, |
| |reconciliations |
| |All Executive Administrative responsibilities |
| | |
| |References Available Upon Request |