MARC N. CAPOZZA

E-mail: xlft6w@r.postjobfree.com

New York, NY 10011 MOBILE: (917) 655 - 4185

PERSONAL SUMMARY

Management professional with over twenty years of experience in the legal and higher education environments. Intuitive, resourceful problem-solver. Adept in start-up operations. Proven results in conflict resolution, team-building and consensus management in multicultural organizations. Demonstrated abilities in supervision, coaching, training, and leadership building, building management utilizing Masters Degree . Specific proficiencies and capabilities include:

Office Management functions ~ Training/Development ~ Coaching/Mentoring ~ Budget Management

Buildings & complex Management ~ Employee Relations/Performance Reviews ~ Policy development ~ Visible Supervision Project Management ~ Process Improvement ~ Strategic Planning

PROFESSIONAL EXPERIENCE

Manager 2006 – 2010

Kenyon & Kenyon, New York, NY

Managed a staff of 76 for a large international law firm. Worked directly with Partners and Senior Management to coordinate all staff schedules and work flow evaluations, review time & attendance compliance, conduct annual performance reviews, and communicate and enforce firm policies and procedures. Review all employee relations matters.

• Consolidated support positions, eliminated redundancies, and streamlined staff size and reporting structure which reduced operating budget by 50% in two years.

• Identified requisite staff skill sets to meet partner needs and critical departmental functionalities which improved recruitment and selection process, and enhanced individual career path growth potential.

• Managed development, implementation and supervision of policies, employee relations, new hire requirements, equal employment opportunity, Affirmative Action, diversity and employee evaluations.

• Coached, trained and mentored staff in the areas of individual career growth, goal setting, personal responsibility and motivation, team building and communication and attorney relations.

• Coordinated with facilities management and oversaw some office and floor changes.

Consultant 2000 - present

Independent Consulting,

Assists clients with guidance and coaching in personal, career, employee/employer relations and executive/organizational issues including conflict resolution. MBTI proficient.

Librarian / Information Specialist 1997 - 2006

Frommer, Lawrence & Haug, LLP, New York, NY

Marc N. Capozza p. 2

Provided librarian and information specialist services for boutique law firm specializing in Intellectual Property law, ranked in the top 10% of patent firms in 2005. Maintained all library records, subscription updates and financial reports. Conducted IP and scientific research at domestic and international public and law libraries. Prepared and distributed daily news digests, competitive intelligence and court proceedings to firm partners.

Director, Department of Campus Life 1995 - 1997

Paul Smith's College, Paul Smiths, NY

Provided supervision, training and leadership to a management staff of 75 and multiple buildings at four-year Liberal Arts College, reporting to the Director of Student Affairs and the President. Developed policies and procedures, created management training materials and conducted recruitment & selection and evaluation & promotion of staff.

• Developed new personnel policies, procedures and protocols and created training materials that improved staff efficiency and productivity, reduced paperwork and enhanced management relationships with students .

• Served as Office Administrator, coordinating all aspects of budget and personnel administration, including contract negotiation with unions and outside vendors, increasing department accountability and reducing costs .

Director, Department of Student Life 1983 - 1994

Roger Williams University, Bristol, RI

Conducted all supervision activities related to student life office for a 160-person department with four divisions, 12 buildings and a $2 million budget at a prestigious liberal arts college. Established new recruitment marketing programs, record-keeping protocols and training materials. Supervised and arbitrated disputes between employees, departments, labor unions, students and parents. Installed new record-keeping systems and conducted all staff training and development.

• Created innovative training program for staff, utilizing role-play and hands-on experience that improved employee morale, enhanced productivity, reduced potential liabilities during conflict resolution.

• Redesigned job descriptions and reporting structure which improved productivity and reduced costs.

• Developed situational response manuals that improved operations and enhanced organizational memory.

• Coordinated construction for several new residences.

* Adjunct Faculty 1988-1994

Prepared curriculum and taught college orientation program for incoming students. Assisted with recruitment and selection of faculty. Coordinated programs to improve interdepartmental and faculty relationships.

EDUCATION

UNIVERSITY OF RHODE ISLAND: MA, Counseling/Administration

UNIVERSITY OF SOUTHERN MAINE: BA, History

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