Customer Service Administrative Assistant

Nicole Marie Cox

**** ****** **. *******, ***** *7026 Mobile: 713-***-**** Email: ************@*******.***

PROFILE

• Offering over 2 years of customer service and administrative experience Bring a “can-do” attitude to the workplace. Characterized as “giving the very best” on the job.

• Understand and appreciate other cultures; work well with a broad spectrum of people.

• Aggressively pursue corporate goals; exercise prudent judgment; make timely decisions; effectively manage multiple tasks concurrently.

• Proven records of excellent work ethics with strong references.

EMPLOYMENT HISTORY

Amazin Creashonz Inc.

Customer Service Rep. 04/2009-present

• Take Call for Account Information

• Process order for new customers

• Bill customers for orders and process payments via check or credit card

• Assist with complaint issues and refunds

• Issues quotes for new orders and inquiries

• Perform administrative & reception duties

• Process shipping labels for packages

• Served as a cashier

The Worksource 06/2009-10/2010

Administrative Assistant

• Performed secretarial duties

• Scan and process data into the computer

• Assist with administrative duties

• Direct calls to the appropriate department

• Answer phone inquiries for employment services

• Stock necessaries office supplies in the areas

SKILLS

Cashier

Receptionist

Customer Service

Order Processor

Sales

Administrative Asst.

Billing Clerk

Order Management

Call Center

Computer Skills

Windows XP,2000

Microsoft Outlook

Internet Systems

EDUCATION

Barbara Jordan High School for Careers 2006-2010

U of H Downtown 2010-present

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