Administrative Assistant Insurance

Ana C Santos

** ******* *** ****** ****, NJ *****

Home: 201-***-**** Cell: 201-***-****

********@*****.***

Administrative Assistant

Profile

Administrative support professional offering versatile office management skills and in Microsoft Office programs. Strong planner and problem solver who readily adapts to change, works independently and exceeds expectations. Able to juggle multiple priorities and meet tight deadlines without compromising quality.

Experience Ambulatory Registrar / Finance, 2002 to Present

Hackensack University Medical Center Hackensack, NJ Medical Secretary / Pain Center, 2002 to Present

• Organize and maintains patients charts, answer telephone to patient and physicians.

• Schedule appointments for patients and maintain physician’s calendars’.

• Coordinated invoicing, billing, financial records.

• Register patients and verify patients demographic and insurance information

• Verify insurance information for office visit, referral and out-patient procedures.

• Support nurse and physicians with various projects and conference.

Comforce Staffing Services Front Desk Coordinator, June 2002 to Oct.2002

Hackensack, NJ

• Greet and directs all visitors

• Answer and screen incoming calls

• Ensure completion of all paper work

• Data entry, filing, and copying documents

Davis Saltzberg and Wenger DDS Dental Office Assistant Oct. 2001 to May 2002

Jersey City, NJ

• Schedule appointments

• Answer incoming calls

• Verify insurance coverage, referrals, and co pays

• Posting and managing account for payment

• Prepare invoice for billing

• Submitting claims

Education

Berkeley College West Paterson, NJ

Business Administration Management A.A.S. Still attending

Professional Development:

Administrative Assistant Diploma

Network Technician Diploma

Bilingual (Spanish)

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