RICHARD A. MACKLER

***** ********** ****

Boca Raton, FL 33433

561-***-****

xeo2ks@r.postjobfree.com

EDUCATION Western New England University

**** - ****** **** ** ***

**** - ******** ** ******* ** Business Administration

TECHNICAL

SKILLS SQL Query, Qedit, Microsoft Query Analyzer, Oracle SQL Plus, Suprtool, MS Windows, MS Office,

JavaScript, HTML 4, AJAX, CSS, Microsoft FrontPage, Hewlett-Packard 3000 (HP-UX), Vertex, iOS, Waterfall, three tier architecture, Desktop Virtual Environments.

PROFESSIONAL

EXPERIENCE Red Prairie / Escalate Retail

October 1994 – May 2012

Senior Software Quality Engineer / Quality Assurance Analyst

• Developed and implemented detailed test plans for custom software enhancements designed to run on Windows SQL, Windows Oracle, Unix Oracle, HP 3000 and .NET

• Executed these test plans to uncover design flaws and programming errors in the

application and to ensure the product meets all functional and quality requirements

• Worked closely with Business Analysts and developers to ensure that all of the design requirements were met

• Extensive experience with POS systems (Nextor)

• Extensive experience with WMS / XML 3rd party interfaces.

• Performed manual regression testing for all software releases

• Performed load, functional and unit testing

• Wrote & administered automated testing scripts using Compuware QA Automator

• Database analysis and data validation skills using Microsoft SQL Server 2008

• Verification of EDI files

• White box and black box testing in three tier architecture

• Extensive experience with E-Commerce, Direct Commerce (Ecometry) and supply chain software

• Tested integration with Vertex taxation software

• Ensured PA-DSS / PCI compliance.

• Responsible for training new QA specialists and assigning, reviewing & mentoring their daily work

Intuit

March 1992 - September 1994

Quality Assurance Analyst / Software Support Technician

• Managed all phases of testing for accounting applications ensuring test plans and test cases were completed and met business requirements

• Worked with development teams investigating and correcting software bugs and deficiencies based on the testing results

• Created and generated system test scripts for different test scenarios covering all aspects of accounting application functionality

• Directly involved in the design and development of the software

• Wrote on-line documentation and edited user manuals and created an error tracking database

• Provided extensive technical support for IBM based accounting software and its operating systems

ACCOMPLISHMENTS

- Co-developed and tested a custom software package designed for pest control businesses

- I have created a number of websites using HTML, JavaScript, AJAX and Microsoft Front Page.

I am a highly motivated professional, experienced working in fast-paced environments demanding strong organizational, technical, and interpersonal skills. I possess Strong analytical and problem solving skills. I am also open to other challenging positions where I can further develop my skills and expand my knowledge.

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