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Engineer Manager

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Location:
Tuscaloosa, Alabama, 35474, United States
Posted:
November 25, 2011
Email:
xdln1b@r.postjobfree.com
Contact Info:
**********@*****.***


M. Bruce Dowdy

***** ******* ****,
Moundville, AL 35474
Home: (205) ***-****
Cell: (205) ***-****
Email: xdln1b@r.postjobfree.com

OBJECTIVE
An opportunity in a team environment with a stable, yet growing business where my extensive hands-on technical experience and ability to lead and mentor others will be of value. To be employed in work place to utilize my twenty-plus years of experience in the data processing, field engineering and data communications fields.

Education:
1979 - 1983 AS Computer Science
1979 - 1984 Digital Electronics
1999 – 2001 BS Computer Information Systems (PLA)
2010 – Present BS Information Technology (Enrolled – Degree not yet awarded)

Certifications:
CompTIA (Computing Technology Industry Assoc.) Certified A+ Technician (2011)
CompTIA (Computing Technology Industry Assoc.) Certified Network+ (2011)
CompTIA (Computing Technology Industry Assoc.) Certified Server+
CompTIA (Computing Technology Industry Assoc.) Certified Security+ (2011)
CompTIA (Computing Technology Industry Assoc.) Certified Project+ (2011)
Cisco Certified Entry Networking Technician (CCENT – working to renew CCNA)
Microsoft Certified Technology Specialist (MCTS – working toward MCITP)
SUN Certified Systems Engineer (SSE - both Workgroup and Enterprise levels)
Red Hat Certified Engineer (RHCE)
Novell Certified NetWare Engineer (most recent is CNE6)
VMware Certified Professional

Special Training Certificates:
Oracle Trained Database Administrator (DBA)
Veritas Trained Volume Manager and Clustering Specialist
Unitrends Data Protection Systems Engineer
Acronis Solutions Implementation Specialist
Symantec Antivirus/Endpoint Specialist
Kaspersky Anti-Virus Enterprise Administrator

Security Clearance:
I have held a Top Secret/EBI with the U.S. Air Force.
I have also held a Secret with the Department of the Army.
Neither is current at this time.

SUMMARY OF QUALIFICATIONS
Great verbal, written and people communication skills. Work well as an individual or in a team or group. Great customer service relations and communications. High attention to detail and task follow-up.

Expertise with computer operating systems including UNIX/Linux (Sun Solaris, IBM AIX, DEC/Compaq True 64 Unix, HP-UX, SCO Open Server, Red Hat (5.x, 6.x, 7.x, 8.x, 9.x, Enterprise and Advanced), OS/2, Novell Netware (3.x, 4.x, 5.x, 6.x) Novell SUSE Linux (SLES 10, 11) and Microsoft Windows (9.x, NT, 2000, 2003, 2008, XP, Vista, Windows 7), VMware ESX

Expertise with network services such as email servers, application servers, database servers, content caching servers, anti-virus servers and file servers

Expertise in server load-balancing and fault-tolerant technologies. These include, but are not limited to: virtualization of servers, server clustering, high availability and parallel servers. Implemented and supported such products as Veritas Cluster Server (Unix and Windows), Novell Clustering Services (new in Netware 6), IBM HACMP (High Availability Cluster Multi-Processing), SUN Enterprise servers and SUN Cluster Server, DEC True 64 Production Server, HP MC Service Guard, Linux Virtual Server,and F5 Load Balancers.

Expertise in Server and Workstation Virtualization implementing such products as: VMware ESX hypervisor, VMware ESXi hypervisor, VMware vCenter, Microsoft Hyper-V, XenServer hypervisor, Workstation Virtualization, XenDesktop (Workstation Virtualization), VMware DeskTop (VDI & View), Microsoft Virtual PC, XenApp (Applications Provisioning) and Citrix Provisioning Server (Operating Systems Streaming).

Extensive Internetworking design and configuration experience including installation, maintenance, and troubleshooting experience with switched and routed networks, gateways, etc.:

Routers: Cisco (2500, 2600/3600, 2800/3800 and 4000 series), 3COM, Cabletron, Nortel
Switches: Cisco (1900, 2950, 2960, 3500, 3750, 4500), 3COM, Nortel, and Cabletron
Switching Protocols: Spanning Tree, VLANS, Layer2 switching, and Layer 3 Switching.
Network Protocols: TCP/IP, ATM, Frame Relay (IETF), EIGRP, OSPF, RIP, BGP
WAN Security: VPNs, Access Lists, Firewalls (Firewall-1, PIX/ASA, IP Chains, IP Tables)
Networking Services: SNMP, DHCP, FTP, HTTP, HTTPS, DNS, SMTP and IPP
Network Monitoring Tools: HP OpenView, Cabletron Spectrum, Nortel Optivity, Tivoli NetView, ZenWorks for Servers and SUNnet Manager

Extensive experience implementing and maintaining system and network security and firewalls including CheckPoint Firewall-1 (on Windows NT/Windows 2000 and Sun Solaris), IP Chains/IP Tables, Cisco ASA, SSL, Access Lists, data encryption, C2/C3 level security requirements/controls inspections audits. Studying for CISSP and Security + certifications.

Very strong background in structured data storage systems. Engineered, Implemented and tuned Storage Area Networks (SUN Storage Arrays, Winchester Flashdisk, IBM Fast-T, HP/Compaq/DEC StorageWorks, EMC Clarion, EMC Symmetrix, Veritas Products such as Data Replicator and SANPoint Storage Manager and Brocade Fiber Channel Switches. Implemented data protection (data backup, data migration, disk journaling, various disk RAID levels) and disaster recovery programs using such tools as Veritas disk suite, UFS, JFS, Tivoli Storage Manager-TSM, HP Data Protector, SUN SAM-FS. Worked with hardware products from IBM, DEC, HP, StorageTek, ADIC, SUN and complimentary software systems from Legato and Veritas. Extensive experience designing data protection systems and facilities for 24x7 mission-critical operations.

Systems Documentation and Technical Writing. These skills/abilities were used in documenting proposed, existing or near-end of life-cycle data computing and communications systems using the Concept of Operations methodologies. This aspect of my skill-set (developed while working as a/an technician/analyst/engineer in the US Government services) was used in virtually every job held in my MIS/IS/IT career.

PROFESSIONAL EXPERIENCE:

Information Systems Services Coordinator (SpineCare Center)
January 2011 - Present - DCH Health Systems – Tuscaloosa, Alabama
Supported networks and computing systems for the DCH Health System, covering eleven (11) facilities including four (4) hospitals. Designed and implemented solutions and upgrades to computing and information systems. Implemented and supported server technologies using various operating systems such as Microsoft Server, Novell Netware and SUSE/Redhat Linux, and SUN Solaris. Provided assistance in supporting or replacing server systems, desktop computing systems, and network computing and security systems. Implemented data integrity and disaster prevention systems.

Researched and recommended electronic medical records systems. Designed and managed implementation projects and wrote request for proposal documents, Conducted vendor interviews, hosted briefings and conducted presentations on the subject of computer systems, electronic medical records and related systems. Supported clerical staff, medical staff, clinicians, nurses, and physicians in the use of computers, networks, data security, electronic medical records systems and patient management systems.

Desktop Support Services Engineer (Dell Contract – Short Term)
December 2010 - Jan 2011 - HoneyWell – Anniston, Alabama
General desktop updates and repairs to help onsite tech get workstations patched and up to date.

Network Systems Engineer/Consultant (Contract)
May 2009 – Nov 2010 – Millennium Consulting – Meridian, Mississippi
Supported IT networks and systems for school systems and small to medium sized business. Designed and implemented solutions and upgrades to computing and information systems. Implemented and supported server technologies using various operating systems such as Microsoft Server, Novell Netware and SUSE/Redhat Linux, SUN Solaris, and SCO UNIX. Provided assistance in supporting or replacing server systems, desktop computing systems, and network computing and security systems. Implemented data integrity and disaster prevention systems, including UNIX, Linux, Windows and NetWare server system backup technologies (Novastor and Tivoli Storage Manager - TSM) and anti-virus server systems (Kaspersky LAB AV and Symantec EndPoint Security).

Performed VMware design and implementation, helping customers to make the most of available computing resources. Implemented VMware View to create virtual desktop computers using virtualization technology on physical servers. Implemented various types of SAN (Storage Area Network) systems to support the VMware environment and disk-to-disk backup technologies such as: Equallogic, Cybernetics, Winchester Systems, D-Link X-Stack Storage Systems, Microsoft Storage Server, CAEN Engineering and free/open software-based Storage Area Networks and storage appliances.

Supported network infrastructure systems including Cisco ASA firewalls, Barracuda Web Filtering, Barracuda Spam filtering, Lightspeed (Web/Spam/and Internet Security) Systems, layer 4, layer 3 and layer 2 switches, and routers. Worked with local and wide area network technologies.

Provided remote support for many school districts using virtual private network (VPN) technologies. Implemented and supported firewall-based VPN facilities for remote access to computer networks.

Senior Systems Engineer (Level 4)
June 2007 – June 2009 Venture Technologies – Birmingham, Alabama
Trained for and became the top level engineer for VMware design and implementation, helping customers to make the most of available computing resources. Implemented Citrix Provisioning Server software streaming solutions to deliver the operating system and applications to the physical and virtual desktop computers and servers. Implemented a VMware View as a replacement for Microsoft terminal services and engineered a fault-tolerant, non-stop computing environment using clustering, resource managing and load-balancing technologies.

Supported IT networks and systems for school systems and small to medium sized business. Designed and implemented solutions and upgrades to computing and information systems. Worked with various operating systems such as Microsoft, Novell, Sun Solaris and Red Hat Linux. Setup Server systems and disk subsystems. Implemented software products such as (but not limited to) Microsoft Office, Microsoft Exchange Server, Novell GroupWise, Veritas Cluster Server, Microsoft SQL server, Oracle SQL server, Veritas Disk Suite and Microsoft Visio. Implemented data integrity and disaster prevention systems, including UNIX, Linux, Windows and NetWare server system backup technologies (Novastor and Tivoli Storage Manager - TSM) and anti-virus server systems (Kaspersky LAB AV and Symantec EndPoint Security). Provided assistance in supporting or replacing server systems, desktop computing systems, and network computing and security systems.

Implement Equallogic, Cybernetics, Winchester Systems, CAEN Engineering and free/open software-based Storage Area Networks and storage appliances. Implemented Unitrends appliances and Acronis software based tape less backup/disaster recovery architectures and devices.

Assisted in the implementation of Asterisk, Cisco and ShoreTel IP-based telephone systems and Cisco and LinkSys wireless infrastructures.

Enterprise Computing Systems Consultant
June 2006 – June 2007 Crabtree Computer Services – Birmingham, Alabama

Continued in development of a system called Encompass that used Virtual Machines (VMWare) to make the most of available computing resources, software streaming solutions to deliver the operating system and applications to the desktop computers and to servers. Implemented a Citrix-like environment using Java based software for terminals services and engineered a fault-tolerant, non-stop computing environment using clustering and load-balancing technologies. This system is still currently in development.

Supported IT infrastructures for school systems and small to medium sized business. Designed and implemented solutions and upgrades to computing and information systems. Provided assistance in supporting or replacing server systems, desktop computing systems, and network computing and security systems. Worked with various operating systems such as Microsoft, Novell, Sun Solaris and Red Hat Linux. Setup server systems and disk subsystems. Implemented software products such as Microsoft Office, Microsoft Exchange Server, Novell GroupWise, Symantec Anti-Virus, Veritas Cluster Server, Veritas Foundation Suite, Veritas Disk Suite, Microsoft SQL server and Oracle SQL server

Implemented storage area networks and appliances. Implemented tape less backup architectures and devices. Demonstrated and implemented software streaming solutions for desktop computing environments. Assisted in the implementation of IP-based telephone systems.

Systems/Network Engineer
June 2004 – June 2006 Intec – Birmingham Alabama
Worked with Various Operating Systems such as Sun Solaris, Red Hat Linux, Novell Netware, Microsoft Windows Server (NT, 2000, 2003) and Microsoft Workstation (NT, 2000, XP). Worked with various software such as Microsoft Office Suite, Microsoft Visio, Student Database Systems, Workstation Monitoring Systems, Anti-Virus systems, Terminal Services, Web Servers, Network Monitoring Systems, and Accounting Systems.

Developed a system called Axis that used software streaming solutions to deliver the operating system and applications to the desktop computers and to servers. Implemented a Citrix-like environment using Java based software for terminal services and engineered a fault-tolerant, non-stop computing environment using clustering and load-balancing technologies. Implemented the prototype at Intec and Moore City Schools in Oklahoma, and production systems at Linden City Schools and at Elmore County School District in Alabama.

Worked in various school districts and supported/managed such projects as: Network Redesign, Hardware/Software Upgrades, Implementation and Change Management. Installed and implemented network equipment such as Routers, Switches, CSU/DSU/TSU equipment, Servers, Workstations, and cable systems (including patch panels, raceway, wall boxes and jacks).

Assisted in new equipment and system planning, special projects management, data archiving and disaster recovery planning, and assisted in writing multi-year technology plans (including wireless implementations, district network implementations, infrastructure improvements, server upgrades, security systems implementations, telecommunications systems improvement, voice-over-IP initiatives and implementation, and digital data networking for distance learning/teleconferencing). Provided information and decision assistance on products to purchase and technologies that would be beneficial to the school district based on their technology usage and teaching curriculums.

Implemented, maintained, upgraded and administrated servers based on Novell Netware, Linux, and Microsoft Server operating systems. Administered functions such as file and print services, database systems, email and web services, data backup, storage and recovery, anti-virus/anti-spam utilities, Internet caching, firewalls, intrusion detection, Directory Services (Novell Directory Services, Active Directory and LDAP) and enterprise management utilities (such as ManageWise, iManager, Synchronicity, Cisco Secure, Cisco Web Manager, Tivoli Enterprise Manager, and IP Sentry).

Proposed the implementation of Storage Area Network (SAN) facilities and server clustering to improve data availability and accessibility. Implemented Veritas Cluster Server and Veritas Disk Suite to support Disk management and Fault Tolerance in the Storage Area Network Environment.

Implemented services such as: DHCP, DNS, FTP Server, Enterprise Web Server, GroupWise and Net Mail email, Border Manager and IP Filter (IP Tables) firewall, Layer 3 Switching/Routing, Apache, MySQL Database, X-Tier functions (iFolder, iPrint, NetStorage), Distributed Print Services, Cisco Switch Clustering, IP Sub-netting and Super-netting, Enterprise Data Backup and Archiving, and Native File Access Protocols (CIFS and NFS).

Systems/Network Engineer (Contract)
June 2003 – August 2004 Mississippi Department of Education - Mississippi
Worked in various school districts and supported/managed such projects as: Network Redesign, Hardware/Software Upgrades, Implementation and Change Management. Installed and implemented network equipment such as Routers, Switches, CSU/DSU/TSU equipment, Servers, Workstations, and cable systems (including patch panels, raceway, wall boxes and jacks).

Assisted in new equipment and system planning, special projects management, data archiving and disaster recovery planning, and assisted in writing multi-year technology plans (including wireless implementations, district network implementations, infrastructure improvements, server upgrades, security systems implementations, telecommunications systems improvement, voice-over-IP initiatives and implementation, and digital data networking for distance learning/teleconferencing). Provided information and decision assistance on products to purchase and technologies that would be beneficial to the school district based on their technology usage and teaching curriculums.

Implemented, maintained, upgraded and administrated servers based on Novell Netware, Linux, and Microsoft Server operating systems. Administered functions such as file and print services, database systems, email and web services, data backup, storage and recovery, anti-virus/anti-spam utilities, Internet caching, firewalls, intrusion detection, Directory Services (Novell Directory Services, Active Directory and LDAP) and enterprise management utilities (such as ManageWise, iManager, Synchronicity, Cisco Secure, Cisco Web Manager, Tivoli Enterprise Manager, and IP Sentry). Proposed the implementation of Storage Area Network (SAN) facilities and server clustering to improve data availability and accessibility.

Implemented services such as: DHCP, DNS, FTP Server, Enterprise Web Server, GroupWise and Net Mail email, Border Manager and IP Filter (IP Tables) firewall, Layer 3 Switching/Routing, Apache Database, X-Tier functions (iFolder, iPrint, NetStorage), Distributed Print Services, Cisco Switch Clustering, IP Sub-netting and Super-netting, Enterprise Data Backup and Archiving, and Native File Access Protocols (CIFS and NFS).

As the Network Services Coordinator for the Meridian Public School District, assisted and mentored junior technicians and engineers, managed network services, planned and implemented improvements and was responsible for network security.

Senior Systems Engineer
March 2002 – June 2003 Pomeroy Computer Resources Birmingham, Alabama
Served as a Senior Consultant in many facets of marketing and support including: Intel-Based Servers, RISC-Based Servers, Database Management Systems, Anti-Virus Systems, Network Management Applications, Operating Systems (both Intel and RISC based), Data Archiving and Disaster Recovery Products, and Storage Area Networks. Was assigned as one of five architects of the branch local area network and served as the chief local area network administrator. Used Connect Direct, VPN Tunnels and Remote Control Software for remote system administration tasks. Performed pre-sales visits and designs in support of the sales force. Provided Specialized Systems Documentation for various companies.

Worked with various corporate and local clients in support of their local and wide are networks, recommending improvements and upgrades, implementing improvements and upgrades, installing new equipment, troubleshooting and repairing existing equipment, and performing daily maintenance, shell scripting, batch programming and advisory tasks as needed. Served as the technical point of contact for many company partners such as: Cisco, Sun Microsystems, Veritas, Microsoft, Novell, EMC, Stratus and Winchester Storage Systems.

Technology Consultant (Contract)
Feb 2002 – March 2002 Digital Connections, Inc. Nashville, TN
Tasked with Pre-Sales Engineering and Solutions Development for current and prospective clients of DCI. Responsible for Project Management and assistance with accounts management. Was responsible for providing expert assistance in ongoing projects managed by other Technology Consultants. Was assigned to the Digital Connections Birmingham, Alabama office. Designed, installed, maintained and repaired switched and routed networks, installed and configured routers, gateways, firewalls and content filtering systems, implemented and tuned reverse Internet cache engines and installed and maintained internetworking services and related facilities.

Network and Systems Engineer (Contract/Consultant)
Jan 2000 – Feb 2002 SCB Computer Technologies Jackson, MS
Employed to support the Mississippi Department of Education Kindergarten through 12th Grade Network Initiative. This network consisted of Several Novell, NT and Unix/Linux based networks connected via Cisco routers and leased T1 circuits to a statewide switched ATM backbone network. Supported various school networks and assisted Technology Coordinators and LAN administrators to repair and enhance their various infrastructures and operating system environments with standardization, updates and equipment enhancements, centralization and server consolidation. Implemented network management facilities, modern administration techniques and systems fault tolerance. Assisted in developing backup scenarios and disaster recovery plans. Wrote several initiatives on Server Consolidation, Fault Tolerance, implementation of Storage Area Networks, Backup and Archive Techniques as well as Disaster Recovery Measures.

Assisted with Sun Microsystems, Linux and other UNIX based servers, administration and management for various school districts in such areas as Web Server implementation, Email Server Implementation, Database Server installation, administration and tuning. Implemented DNS, FTP and LDAP services where required/requested. Performed server assessment and consolidation services. Provided specialized training on Unix/Linux based systems administration (including data protection, shell scripting Bourne, korn, cshell) and engineering.

Systems Programmer/Midrange Systems Manager
Sept 1997 – Dec 1999 West Virginia University Hospital Morgantown, WV
Employed to develop an advanced minicomputer environment and structure for the purpose of enhancing healthcare facilities and data management. Designed a collaborative computing environment based on mixed vendor platforms such as IBM RS/6000, Hewlett Packard PA/RISC 9000, Sun Microsystems Ultra-SPARC, Digital Equipment Corporation ALPHA, Hewlett Packard Intel PENTIUM UNIX based systems and Digital Equipment Corporation VAX and ALPHA VMS based systems.

Worked closely with System Programmers of the IBM S/390 mainframe system to develop a data flow environment conducive to database record sharing between applications, employing an Open Hub/HL7 messaging environment for record passing. Developed an IBM PSSP Super Computer environment for the purpose of establishing an Electronic Data Repository/Warehouse/Data Mart to integrate various database systems records into a single decision database/centralized record management system.

Managed such projects/services as year 2000 compliance for the midrange systems, Internet Firewall, Domain Name Services, High Availability and Clustering, and Enterprise Systems Management facilities (Tivoli TME, CA UniCenter, HP OpenView and Platinum).

Other Employers Include:
.
Network Systems Engineer (Contract/Consultant)
Jan 1995 – Sept 1997 US Connect & Networks, Inc. - Chattanooga, TN
.
Information Systems Manager/Architect
Jan 1994 – Jan 1995 Dixie Tool and Die Company Gadsden, AL
.
Chief, Information Systems Engineering Division
Oct 1991 – Jan 1994 US Government - Civil Service - Armed Forces Institute of Pathology, Washington, D.C
.
Computer Specialist/Computer Programmer Analyst
March 1986 – Oct 1991 US Government – Anniston Army - Depot and Mainz, Germany
.
Electronics Integrated Systems Mechanic (Missile Systems Electronics Division)
April 1981 – March 1986 US Government – Anniston Army Depot and Mainz, Germany
.
References Provided Upon Request