Post Job Free

Resume

Sign in

Customer Service Management

Location:
Woodbridge, VA, 22193
Salary:
90,000
Posted:
May 02, 2012

Contact this candidate

Resume:

***** ******* **.

Woodbridge, VA *****

571-***-****

xdavhd@r.postjobfree.com

Clearance: Secret

Objective

A position in one or more of the following fields: Finance Analysis, Budget Analysis, Procurement, Contracting, Travel Logistics, Emergency Management, and Federal Law Enforcement.

Summary of Qualifications

• 8 year US Coast Guard Veteran claiming 5 point Veterans Preference.

• Provided administrative training, logistics, and travel support for USCG and Navy Legal personnel permanently assigned or geographically separated.

• Aided in the management of a $2.4 Million budget for the US Coast Guard Legal Program.

• Conducted contracts administration/management as well as cost/price analysis.

• Assisted in the initial allocation and use of monies assuring that the Coast Guard Legal Program was properly funded throughout the fiscal year.

• Conducted maritime law enforcement duties to include: 50+ successful Search & Rescue missions, vessel safety checks and emergency management planning for natural disasters.

• Provided physical security for US Coast Guard bases and attached units.

Security Clearance

• Active Secret (August 2007)

Education

• Finance and Logistics Certification through the USCG, Training Center Petaluma, CA.

• Associates of Science Degree, Vincennes University, 2008.

• Professional Certifications in Simplified Acquisitions Procedures and Federal Acquisitions Regulations (FAR), US Coast Guard purchasing and contracting system, FPD (Finance and Procurement Desktop), Microsoft Office, Vista and Information Systems Security.

Professional Experience

USCG Headquarters- Washington, DC 03/2009-04/2011

Team Lead, Finance and Logistics Specialist

• Provided extensive financial, budgetary, logistical, and administrative support to USCG Headquarters-Legal Command including Planning, Programming, Budgeting, and Execution.

• Provided and renewed contracts for USCG Legal command for various major company vendor services in excess of $20,000 and services through the American Bar Association allowing personnel to pay legal membership bar dues.

• Responsible for using government bidding practices, sole source justifications, and pricing analysis techniques for purchases and contracts under the Federal government micro-purchase threshold.

• Utilized Coast Guard contract administration techniques to ensure proper contract management.

• Budgeted for Government credit card expenditures and purchase orders.

• Coordinated & provided cost effective travel recommendations for USCG and USN legal personnel.

• Instructed new personnel on procedures to file electronic document travel expenditures, portfolios, and how to utilize proper research techniques.

• Ensured purchases were properly authorized through USCG Legal Command and adhered to the policies & procedures as outlined in the Simplified Acquisitions Procedures manual, Federal Acquisitions Regulations, and within USCG guidelines.

• Managed the security and accountability of valuable USCG property utilizing Oracle software.

• Coordinated transport and driver duties for the Judge Advocated General and Senior Executive Staff members to meetings at the US Supreme Court and other federal buildings.

• Led instruction on the use of Coast Guard purchasing systems, managing credit card audits, workplace organization, and proper customer service.

USCG Sector Lower Mississippi River (LMR)- Memphis, TN 10/2008-03/2009

Team Member/Team Lead, Finance and Logistics Specialist

• Provided purchasing, contracting, and morale support services coordination for outlying units ranging from major to locally owned utility/supply companies.

• Managed budget accounts and contracts for Sector LMR and assigned local and geographically separated units.

• Provided training to junior personnel on proper watch standing and organizational techniques as well as day-to-day military etiquette.

• Assisted the base response unit in Law Enforcement and Search & Rescue cases.

USCG Station Hobucken- Hobucken, NC 07/2006-10/2008

Lead Federal Maritime Law Enforcement

• Lead junior enlisted person responsible with ensuring vessel operational readiness, emergency readiness training and mission support via radio communications.

• Conducted Search & Rescue, emergency response to disaster scenarios, and Maritime Law Enforcement operations over a 100-mile radius of the Pamlico River systems.

• Experience in helicopter rescue operations, fire fighting, marine environmental safety, and joint military operations to include weapons, tactics and boat handling.

• Led civilian vessels to safety and provided emergency medical support if needed.

USCG Sector Delaware Bay- Philadelphia, PA 01/2003-07/2006

Lead Physical Security Specialist

• Provided security to base assets and provided training support to the Sector Port Security Unit.

• Provided maintenance to federal law enforcement property.

• Provided documentation of environmental disaster findings and served as a first responder to life threatening situations.

• Served on board the USCG Ship CAPSTAN on Search & Rescue, ice breaking, and law enforcement missions.

Accomplishments

• Received letter of Commendation from USCG Station Hobucken for outstanding efforts in maintaining mission readiness and accomplishments in leadership.

• Spirit of Excellence Award from USCG Headquarters for going above expectations in saving taxpayer funds and providing outstanding customer service to the command.

• Coast Guard Commendation Medal from the USCG Sector Delaware Bay for exceptionally meritorious service to the response of a major oil spill that occurred in November of 2004.



Contact this candidate