Customer Service Management
Resume:
David Winters
High Point, NC 27262
Home: 336-***-****
Cell: 336-***-****
************@*****.***
OBJECTIVE
To obtain a challenging position using knowledge and skills learned previously learned with the opportunity to both acquire additional ones, and continue advancement.
SUMMARY OF QUALIFICATIONS
Experience in machine operating and inspection of pharmaceutical inserts/ outserts. Total of about 3 years’ experience in manufacturing and various machine operating. Also, experience in steel and aluminum cleaning and plating, warehouse, and cleaning. Skills include shipping/ receiving, forklift operation, restaurant management, retail stocking, cashiering, work force leadership and inventory management. Some experience in construction, yard service, and vinyl siding installation. Also certified in CPR.
EMPLOYMENT HISTORY
Plymouth Printing, Winston-Salem, NC June 2010- April 2012
Operator/ Inspector
Load different sizes of paper onto right angle, large mv units, and small mv units
Clean glue heads and make some adjustments to glue dot placement
Make some adjustments to folds and feeder
Adjustments necessary to keep pieces in spec
Remove jams
Inspect pieces at delivery
Some tech training
Perform written inspections every 2-3 hours and complete necessary paperwork for jobs.
Extended Q.A.
Perform press, cutting and bindery beginning of job sign-offs
Perform regular inspections and in press, cutting and bindery departments
Cummins Filtration, via Manpower Temporary Service, Findlay, OH January 2010-April 2010
Machine Fabricator
Work on production lines to produce various kinds of air, oil, and fuel filters.
Operate machinery to produce various kinds of air, oil and fuel filters.
Quality inspection of various kinds of air, oil, and fuel filters for any imperfections and/or defects.
Job assignment was only to last for 89 days and Cummins was to hire full time if position opened, which it did not.
Best Buy Distribution, via Spherion Staffing Service, Findlay, OH October 2009- January 2010
Laborer
Load cartons onto shipping trucks by hand.
Load pallets onto shipping trucks with manual and electric pallet jacks.
Shipper
Ship orders via UPS and USPS
Order Processor
Pack orders into boxes and packaging envelopes, with bubble wrap, and sending to shipping.
Job assignment was seasonal only.
Taco Bell, Findlay, OH January 2009- October 2009
Shift Manager
Inventory management
Responsible for getting exceptional times for food delivery service
Ensure food safety
Customer service
Food preparation
Responsible for restaurant sanitation
Employee position placement for my shifts
Team leadership
Best Buy Distribution, via Spherion Staffing Service, Findlay, OH October 2008- January 2009
Laborer
Load cartons onto shipping trucks by hand.
Load pallets onto shipping trucks with manual and electric pallet jacks.
Shipper
Ship orders via UPS and USPS
Order Processor
Pack orders into boxes and packaging envelopes, with bubble wrap, and sending to shipping.
Job assignment was seasonal only.
United Metal Finishing, Greensboro, NC July 2007- September 2008
Shipping/ Receiving Shop Foreman
Arrange times for freight trucks, and customers to retrieve processed orders or deliver orders to
be processed.
Scheduling of production or orders
Some production management and employee supervision
Load/ unload freight trucks and some pickup trucks with forklift.
Ship smaller orders via UPS and Fed Ex
Answer customers’ questions and concerns concerning quality
Briefly inspect each order before it left my warehouse for any imperfection or defects
Some quoting and pricing
Bojangles, Greensboro, NC October 2006- July 2007
Restaurant Crew Member
Customer Service
Food Preparation
Cook
Sanitation and restaurant cleaning
Winn Dixie, High Point, NC June 2002- May2004
Cashier
Cash handling
Customer service
Bag groceries
Stocker
Stock shelves with groceries
Customer service
Unload trucks with pallet jacks
Dairy/ Frozen Foods
Stock dairy and frozen foods aisles
Unload trucks and load product into storage cooler and freezer
Inventory management
Ordering inventory
EDUCATION
GTCC Greensboro, NC 2006
GED obtained
REFERENCES
Joey Remore, Plymouth Printing
Greensboro, NC 336-***-****
Tim Johnson, Piedmont Plating
Greensboro, NC 336-***-****
Teresa Smiley, Fleetmaster
Findlay, OH 567-***-****
Contact this candidate