PROFESSIONAL SUMMARY

Over ** years of experience in commercial real estate management. Managed portfolios representing the owner during the development and construction phase, including commissioning of new buildings. Managed real estate on behalf of a variety of institutional third party clients, as well as managing owner occupied buildings. Main point-of-contact for owners’, worked directly towards achieving their goals. Strengthened tenant retention through constant contact, proactive responses and the creation of win/win outcomes in lease administration and collections. Negotiated and managed all supplier contracts for maintenance, capital projects and engineering. Budgets, variances, financial reports, projections, operating expense reconciliations and competitive analyses. Additional experience managing capital improvement projects such as historical restoration, roof replacement and full and multi-floor tenant improvements. Experience on both the East and West Coast of the United States. Eight years international experience, including the United Arab Emirates and Panama.

Professionally trained Tour Director with knowledge and skills to conduct all aspects of international, domestic and local tours including all on-road operations, procedures and safety for airports, hotels, motor coaches, and attractions. Comfortable and capable articulating directions and tour commentary, handling problems and emergencies, communicating with tour suppliers and company office personnel to ensure a pleasant and positive experience for clients. Able to communicate in basic Spanish and Arabic.

PROFESSIONAL COMPETENCIES

Cross-departmental leadership Problem solving with proactive approach

Supplier negotiation and management Safety and documentation

Budgets, financial reporting and analysis Ensure highest, consistent operational standards

Consistent positive results improving NOI Manage multiple projects simultaneously

PROFESSIONAL EXPERIENCE

Alison Associates LLC Charlotte, NC 2010 - Present

Self-employed/Freelance work performing loan closings as a NC Certified Notary Signing Agent

Jones Lang LaSalle Americas, Inc Charlotte, NC 2007 – 2009

Property Manager

Responsible for managing 14 open-air centers comprised of approximately 1.6 million square feet of retail located in AL, GA, NC, VA, KY, IL, MI and NY.

• 2008 Distinguished Achievement in Retail Excellence Award for performance on Merrill Lynch/GE Capital portfolio.

• Created, implemented and controlled budgets, accounts receivable and accounts payable resulting in 3% open balance and CAM reductions of 6%.

• Reduced outstanding receivables by 64% within three months of taking over portfolio; 3% of total income outstanding by year-end.

Karen Lane Page 2

Trammell Crow Company Seattle, Washington 2005 – 2007

Property Manager

Responsible for 26 buildings, with approximately 500,000 square feet of mixed-use retail, commercial and light industrial space held for redevelopment.

• Created, implemented and controlled budgets, accounts receivable and accounts payable resulting in 6% open balance and CAM reductions of 5%.

• Reduced outstanding receivables by 42% within three months of taking over portfolio; 6% of total income outstanding by year-end.

William Scotsman Baltimore, Maryland 2003 – 2004

Regional Administrator

Provided administrative support to regional major projects managers, modular sales force, and Vice President, Mid-Atlantic Region, for a national mobile office and modular building development company consisting of 22 branch offices and 5 territories. Prepared proposals (RFP), sales contracts, including building specifications, scope of work (SOW), CAD drawings and initial invoicing. Document, terms & conditions compliance. Coding of invoices, purchase orders and accruals.

Federal Realty Investment Trust Bethesda, Maryland 2001 – 2003 Property Manager

Management of 750,000 square feet of mixed-use high-end retail and class “A” commercial office complex, comprising 11 buildings and 2 city blocks in the metro Washington DC area.

• Savings of 5-8% per year on CAM budgets; reduced office HVAC maintenance calls by 50% by proactively addressing issues and resolving them promptly.

• Obtained release of two - $1 million bonds for sediment control by proactively addressing remaining storm water system issues, contracting for necessary repairs, meeting and arranging inspections with county officials.

INTERNATIONAL EXPERIENCE IN ELEVEN COUNTRIES

Dubai UAE (Expatriate)

Republic of Panama (Expatriate)

Greece, Turkey, France, England, Portugal, Costa Rica, Columbia, Thailand, Bahamas

SPECIAL TRAINING

Certification in Progress LEED Green Associate

Certified /Background Screened NC Notary Signing Agent

RE Salesman License State of Washington (2005-2007)

RE Broker License State of Florida (1985-2000)

AFFILIATIONS

Volunteer: Faithful Friends Organization

Volunteer: Library Association of Waxhaw

VP Membership, American Business Council of Dubai (1994 – 1996)

EDUCATION

AA Business, Santa Fe Community College

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