Ricardo Perez
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Los Angeles, CA 90066
***********@*****.***
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Qualification Highlights
• Best Buy’s presenter for Tablets at their annual National Convention
• Best Buy’s Tablet Training program coordinator for two locations, each of which became the top SoCal tablet sellers
• Annual recognition as MVP at Best Buy for three consecutive years.
• Technology & Computer Services Manager at Circuit City
• Graphic designer for both Circuit City and Best Buy, with an exclusive focus on marketing campaign
fliers and signage
• Nine years of on-the-job marketing experience
Skills
• Excellent fearless public speaker
• Technology enthusiast and advocate
• Excellent dedicated problem solver
• Competitive, motivated, and task-oriented
• Leadership experience and orientation, but very cooperative and collaborative
Experience
BDS Marketing, Los Angeles, CA
Part Time Assisted Sales Representative, December 2011 – Present
• Visiting electronic stores and assisting them in both sales and product knowledge
• Conducting research reports on consumer’s feedback pertaining to the client’s brand and competitive brands
Prestige Marketing, Sherman Oaks, CA
Full Time Lead Generator, October 2011 – December 2011
• Responsible for contacting customers and generating their interest in our client’s products and services
• Training newly recruited employees
Best Buy, Culver City, CA
Full Time Tablet Sales Associate, 2008 - 2011
• Responsible for training, educating and monitoring department employees
• Selling merchandise, cleaning, maintenance and new product placement
• Demanding communicative tasks, including both one-on-one and group communication with customers, basic explanations of complex technological subjects, and responsible handling of irate consumers.
Circuit City, Santa Monica, CA
Technology Manager, 2006 - 2008
• Training and educating associates in effective communicative strategies to maximize the sale of products and services.
• Management responsibilities that included helping customers in "special situations" and customer escalations, as well as responsibility for the profitability of my department.
• Digital graphic design and deployment for marketing campaign of newly created In-store/In-home PC repair segment of the Circuit City business.
Innovative Real Estate, Santa Monica, CA
Information Technology Coordinator, 2005 - 2006
• In charge of purchasing, enhancing and maintaining all electronic systems.
• Backing up company systems and information.
Talkmeup.com, Marina Del Rey, CA
Internet Marketing Associate, 2000 - 2004
• Charged with creating catchphrases and slogans to represent the company
• Client relations, including promotion, advertisement and communication
• Modern-day marketing technique deployment, including internet, chat room and social media advertisement
Education
B.A., Business, Marketing Management, 2011
California State University of Los Angeles, Los Angeles CA
A.A., Business, 2009
Santa Monica Community College, Santa Monica CA
H.S. Diploma, 2004
Santa Monica High School, Santa Monica, CA
Formal training in Digital Graphic Design