Hanaa Mohamed Galal

El Haram, Giza, Egypt

E-mail:x39mpe@r.postjobfree.com

x39mpe@r.postjobfree.com

Mobile: +20-100-****-***

Summary:

* ***** ********** ** *** systems, Exact ERP all modules, SAP FICO consulting including design solutions, configuration. Highly concept and quality oriented with proven skills of WBS (Work Breakdown Structure), and PS (Project System).

Education & Certifications: -

Education

B.Sc of Commerce, Accounting, Ain Shams University-Egypt (2002)

Certificates

- Certified Lotus Specialist (CLS)

Domino Designer Fundamentals

- Certified Lotus Professional (CLP)

Domino Application Security & Workflow

Domino Application Architecture

-Certified ITIL Fundamentals

-Certified Project Management Fundamentals

-Certified Ethical for NSN 2010, 2011

-Certified code of conduct for NSN 2009, 2010

Trainings:

-SAP Trainings –

Several SAP FICO trainings (AC010, AC040, AC200, AC201…)

SAP solution manager:

-SAP TE2E04 - End-to-End Run SAP (SAP academy)

-SAP SM300 - Business Process and Interface Monitoring (SAP academy)

Other skills:

SQL Queries, XML, crystal reports.

Service management, Project management (budget, SLA, OLA…)

Independent, Ability to work in a team, eager to learn.

Language:

Arabic (Mother Tongue)

English (very good speaking & writing)

French (beginner speaking, reading and writing)

Experience

-05/2009- till now Nokia Siemens Networks – SAP FICO System Analyst

6 months knowledge transfer in Finland from Nokia IT ‘SAP team’

- Configuration & customization all FICO area in Nokia systems

-Working with Nokia team on hands on FICO projects

Deliver advanced support for SAP FI/CO (3rd level)

Going through most of FICO parts (workflow, AR, AP, GL, EBS, SL, AA, HR…)

Understand and interpret the requirements of end-users

Design solutions that require configuration and ABAP development

Perform configuration and monitor maintenance

Transfer the requirements of end-users to ABAP developers

Conduct unit and integrated testing of FICO solutions regularly

Create, maintain documentation of the FICO solutions, and other document templates

Supply research reports to internal lead FICO SAP Analyst and other team members, according to requirements

SAP Integration - between FI and MM, FI and SD, Project Systems, and other interfaces

Coordinate project with respect to documentation, deliverables and updates

Apply expert technical and business knowledge to analyze client requirements in project areas

Administer business procedures and project management

Generate Transparent Tables to address particular reporting requirements

Help Client to create and use reports for smooth functioning

-06/2005 -12/2010 Nokia Siemens Networks–(ERP- Exact) Service Manager

Support Exact countries in MEA region & global

Support Exact users as the second line support in All modules:

-Production (inventory, Manufacturing, all production transactions staff)

-Sales (sales orders, invoices…)

-Purchase (Purchase orders, receipts …)

-Finance (Assets, cash flow, Projects, budget, all transactions related to Finance)

Dealing with most of F&C tools (PRS, PCS, NELLE, E-converter, closing tool…

Testing software versions and record the enhancements in the Revisions for the ERP system and make change request if needed

Update ERP EXACT Versions and licenses

Training for new users in all modules.

Support countries on EXACT software and demonstration on any EXACT tools

To either mangers level or user level

Set users access rights in EXACT during discuss their needs

Develops in-house query (SQL) that required by users and ensures that all developed query installed are unified and used efficiently

Studies the countries activity structure , analyze and develop workaround solutions( find other solutions to satisfy users that may EXACT not support the needs) within the EXACT software

Initiate and establish the communication with other departments in all phases during implementation process

Maintain updated documentation for all modules installed (software versions, process, Data structure…)

Daily, weekly and monthly backup of the database and record backups in specified register for Egypt and manage the backup with the rest of MEA countries with Siemens (SIS)

Solving problems facing user application

Projects handling in Nokia Siemens Networks:

-Assist implementation Exact in Egypt with the project manger (June 2005- December 2006)

-Taking responsibility of migrate MEA Exact countries to UAE as central installation (2007)

-Joining Global clean up data team to clean up data from Exact and import it in (2008)

-Leading the FICUS (ERP-Exact) in Global (2008)

-SAP- E-Invoice (Invoicing workflow, Idocs… (2010)

-FICUS (SAP) FI CO countries configuration owner (2010-2011, ongoing)

Egypt, Libya, Malta, Afghanistan, Bahrain, Iraq and Slovenia….

-Morfious project (developing a SAP interface between NSN SAP system and Motorola legacy system after merge between Nokia Siemens and Motorola) (2011, support ongoing)

-SAP upgrades (joining team to upgrade to release 6 (2011, ongoing)

-07/2004 – 05/ 2005 My Way for Cosmetics – System Administrator

Administration 2000 Server &dealing with all network Systems

Administration SQL Server

Administration SQL Database

Providing Technical Support on all workstations and servers at all

Support around 20 branch with software and hardware

Updating all branches with replication system

Manage and deal with suppliers and take decision

-12/2002 – 6/2003 Jupiter2000 – IBM partner Cairo – Egypt

6 months training as a scholarship by the Ministry of Information and Communications

Track of Lotus Domino (Client, Designer and Administrator)

Several courses in coding(C , Java, Java Script , HTML), Networks and Database design methodology

Graduation project(the project name Utopia based on saving time and paper and make the required data available on the internet divided on 6 modules, my module about E-money provide all required applications that user need to deal with the bank from his home ,my role was planning and manage the entire module as a team leader.

Personal information

Nationality: Egyptian

Marital status: Married

Hanaa Mohamed

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