Christian Rivera
Chicago, IL-60634
*********.*.********@*****.***
Objective:
An opportunity to obtain a position in your company to apply my skills, strong knowledge and work experience.
Academic Education:
• MS Office 2007 (1 year) in Peru.
• ISO and Six Sigma courses (2 months) in Peru.
• Expositor Workshop (1 month) in Peru.
• Pc’s Maintenance and Assembling (6 months) in Peru.
• English Courses (ESL Program) at Wilbur Wright College (1 year).
• Actually, I am studying an associate in Applied Sciences in Respiratoty Therapy at San Augustine College, Chicago-IL. Expected Graduation Date: 2015.
Professional Experience:
Company: Telefonica Movistar del Peru (January 2003- October 2007)
As Call Center Representative.
• Answer calls from customers and give responses and solutions to any inquires efficient and quickly.
• Opening the calls with good greetings and confirming the permissions from customer to continue the conversation.
• Informing the customers about the advantage of use new products that the company offered.
• Taking follow ups with frequent callings for customers with busy work schedules.
• Informing the company about recurrent trouble from customers to give solutions on time.
• Giving reporting code to the customers for each inconvenient detected or payment done by phone.
Company: SCRUB INC. At O’Hare Airport (January 2008-July 2008).
Job Responsabilities include:
• Trained all new tasks as per requirement.
• Advised all maintenance repairs wanted to manager.
• Clean society room, organization offices, meeting room, gym room and laundry room.
• Wash out steps and elevators on a regularly scheduled basis.
• Clear all area by picking garbage and other unwanted material from surroundings.
• Performed every day checks for cleanliness and finished homework.
• Checked out all light bulbs in hallways and general areas.
• Helped seniors in their minor works.
• Carried other duties and responsabilities as per assignment.
Company: WORK FORCE CLEANING INC. (July 14,2008-July 2012).
Job Responsabilities include:
• Trained all new tasks as per requirement.
• Clean residential and commercial houses.
• Clean vacant units.
• Pick up and throw away the garbage.
• Set ups in Move-outs.
• Do the laundry and dishes.
• Put inventory in kitchens and bathrooms.
• Window washing.
• Carpet and blinds cleaning.
• Maintenance in several buildings.
Summary of skills:
• Capable to work with co-workers.
• Speak English and Spanish, Bilingual.
• I am familiar with computers.
• Multi-tasker with attention to detail.
• Ability to help supervisor in performing minor repairs.
• Assigned duties to other staff.
• Able to keep office clean and neat.
• Good productivity and achievement of goals.
• Enough exposure to the job challenges.
References: Will be available on request.