Suneel Kumar.E

IT Infrastructure Engineer – BusinessIntelligence

HSBC Technology & Services email: x0f9mu@r.postjobfree.com

Hyderabad Mobile : 91 - 961-***-****

Career draw round

• Having 2.7 years of experience in Business Objects 6.x/XIR2/XI3.0/XI3.1

• Excellent Working knowledge in Business Objects Full-client, Designer, Supervisor, 6.x,XI R2,XI 3.0 and XI3.1 versions.

• Proficient in Installation, configuration and troubleshooting of Business Objects Full Client, ZABO and Web Intelligence.

• Development of reports using BO Full client and Web Intelligence Reporting Tools and providing proper formatting to make the report attractive and easy to understand and analyze.

• Created simple and complex reports involving Filters, Contexts, Hierarchies, list of values (LOVS), local variables, Alerters, Ranking and multiple data providers.

• Experience in deploying Business Objects full-client in Standalone, Master-Shared and Silent modes of installation.

• Good working Experience in deploying Web intelligence on different Web and Application servers like Apache, Tomcat, and IIS.

• Extensive knowledge on using Configuration tool, Administration Console and Security configuration tool.

• Strong knowledge in Business Objects 6.5x, XI R2, XI 3.0 and XI 3.1 Architecture and Functionality.

• Good knowledge of SQL.

• Created knowledge base Articles, which are now available for Classic Business objects customers.

• Process oriented thinking and problem solving approach.

• Highly self motivated and able to set effective priorities to achieve immediate and long term goals and meet project and operational dead lines.

• Ability to work under pressure and complete work on schedule. Having creative problem solving skills, quick and independent learning skills.

Dec 2009- Till Date: Working in HSBC Technology and Services, Hyderabad

Academic Qualifications:

Bachelor of Technology (B.Tech) in Information Technology from Jawaharlal Nehru Technological University.

Skill Summary:

DW Tools : Business Objects 6.x/XIR2/XI3.0/XI3.1,

Web-Intelligence 6.x/XIR2, XI3

Environment : Windows 2000/2003, Solaris

Database : Oracle 9i, SQL Server 2000

Web/App Servers : IIS 6.0, Apache, Tomcat,

Proffessional Experence:

IT Infrastructure Engineer – BusinessIntelligence

HSBC Technology and Services Dec 2009 - Till date

Currently working in a role of Administrator Business Intelligence applications support Business Objects and Cognos systems.

Responsibilities:

• Validation, acceptance testing and rollout of BO applications, prepared by development teams, in the production environment

• Business Objects infrastructure administration including installation, monitoring and tuning.

• Planning the Migration of environments from one version to another depending on the requirements and troubleshooting the issues that arise in Migration.

• Responsible for Creating and maintaining various user groups and their security using CMC.

• Involved in Installing the Business Objects XIR2, creating Repository, creating Users and User Groups using supervisor module. Involved in designing, developing & testing the universe for report generation.

• Business Objects incident management to troubleshoot issues with end users.

• Testing objects in the universe, to ensure the correct mapping of the objects.

• Testing and resolving loops and contexts to ensure the correct results from the query.

• Resolving table-joining problems like Chasm trap and Fan trap using context and Alias.

• Testing the universe structure to ensure the tables are properly updated.

• Provide technical advice for improvements of BO service

• Monitoring of all servers, process of various BI tools and tracking CPU utilizations.

• Deployment of application changes(Publishing Packages)

• Verifying scheduled jobs and logs for troubleshooting in cognos and Business Objects.

• Proactively monitoring and reporting continuous report failures, badly scheduled reports, long running reports and worst performing reports.

• Troubleshooting security and assigning security for the users in both Cognos and Business Objects.

Environment:

BusinessIntelligence and tools: Business Objects –

CMC, Infoview and Web Intelligence

Cognos 8.4 -

Framework Manager, Powerplay transformer, Cognos Connection & Cognos Configuration

Databases : Oracle 10g.

Web and application Servers : Websphere Application Server v6.1 (WAS)

Operating System : AIX 5.3

Business Objects Nov 07–Dec 09

Technical BO Engineer (DESKI & WEBI & ADMINISTRATION)

Business Objects is the world’s leading BI Software Company that helps organizations gain better insight into their business, improving decision-making and enterprise performance. Currently working as Technical Associate for the Business Objects support site in India (Goldstone Technologies, Hyderabad). Support involves design and development of Business Objects report using Business Objects components like supervisor, designer, reporter, Deski and Webi.

Responsibilities:

• Planning, Installation and configuration of BO XI R2.

• Setup of the Business Object Desktop and Server products.

• Responsible for interacting with the customers, understand their requirements, designing, testing and troubleshooting Business Objects Universes and Reports for various clients of Business Objects.

• Used Import Wizard, Report conversion tools.

• Responsible for maintaining and creating the universes, Deski and Webi reports.

• Modifying and creating the reports basing on the user requirement.

• Helped customers in deploying Business Objects full-client in Standalone, Master-Shared and Silent modes of installation.

• Worked on Installation, Deployment and configuration of Business Objects Enterprise Suite (Web Intelligence, Auditor, Designer, Supervisor, Full-client).

• Provided service to customers in deployment of complex environments, for example, setting up Auditor to Audit all Business Objects clusters in the network and also in setting up LDAP authentication.

• Planning the Migration of customer environments from one version to another depending on their requirements and troubleshooting the issues that arise in Migration.

• Responsible for Creating and maintaining various user groups and their security using Business Objects Supervisor.

• Designing Business Objects reports for various customers of Business Objects all over the world.

• Interacting with users (all around the world) in collecting requirements and on design discussions of Business Objects universe and reports.

• Helping the customers to upgrade or move their repositories.

• Mentoring junior level support engineers in Business Objects Architecture and Functionality.

• Meeting with UK and US counter parts to discuss status on the projects.

Environment: Business Objects XI Enterprise R2, BOXI3.0 6.5.x, Oracle 9.2, Apache Tomcat.

Phase I Nov’07–Oct’08

Business Objects Design and Developer support

This is to provide the reporting capabilities for all the end users of Business Objects on fixed income and many market transactions.

Responsibilities:

• Installation and configuration of Business Objects 6.5.1 Enterprise Server Products includes, Webi and Auditor.

• Creation of Security, Universe and Document Domains. Users, groups and row level security.

• Involved in creating objects with open document links in universe and thereby using these objects at the report level (full client and webi) for report navigation.

• Creation of documents both (full client and WebI), summary and detail with the functionality of drill down to detailed document.

• Set the hierarchy at universe level for the scope of analysis (Drilling).

• Slice and Dice, Drill down, Cross Tab, Master Detail and Formulae’s etc.

• Use of Reporter, Designer and Supervisor modules, Query Panel and Data Provider; handling of ODBC issues.

• Use of Filters, Conditions, Slice and Dice.

• Working on Universes, Query Panel, Prompts and Report Layout and re-formatting.

Environment: Business Objects 6.5, WebI 6.x, Designer, Supervisor, ZABO, Oracle 9i, PLSQL, Windows 2000.

Phase II Nov’08 - Dec’09

Business Objects Deployment and Administration support

Objective of the project is to provide the Windows authentication for the Business Objects users for accessing different BO modules like Supervisor, Designer, Reporter, Infoview.

Responsibilities:

• Installation and configuration of Business Objects XIR2/ XI 3.0/ XI 3.1 Enterprise Server Products on Windows.

• Installing the supported versions of web/apps as per the PAR (Product Availability Report)

• Deployed BO web applications like Infoview, Central Management Console (CMC) with Web Application servers (Apache Tomcat & IIS).

• Involved in setting up the Windows NTLM authentication for BO users using IIS (Internet Information Services).

• Trouble shooting the issues that users face while logging into the BO module (Business Objects, Designer, Supervisor, and Infoview).

• Trouble shooting various customers facing Enterprise security issues using CMC.

• Installation and configuration of Business Objects 6.5.1 Enterprise Server Products on Windows.

• Trouble shooting the issues that users face while logging into the BO module (Business Objects, Designer, Supervisor, Infoview).

Environment: Business Objects 6.5, XIR2, XI 3.0, XI 3.1, Designer, Supervisor,CMC Oracle 9i, PLSQL, IIS and Windows.

Suneel Kumar

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