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Customer Service Design

Location:
Greenville, SC, 29607
Salary:
38,000-42,000 per year
Posted:
January 25, 2012

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Resume:

STEVEN ALLEN

*** ******* **

GREENVILLE, SC *****

wxbzca@r.postjobfree.com

864-***-**** / web portfolio: http://31499jma.daportfolio.com

WEB COMMUNICATIONS SPECIALIST / GRAPHIC DESIGNER

A successful professional front end web and graphic designer with considerable experience in print, television/media, web developing and design. A creative self starter who manages work and priorities well. Consistently delivers high quality project results on time to meet business requirements. A good team player and a quick study of new technology.

EXPERTISE HIGHLIGHTS

Web Communications Specialist, Design, and Development

Macromedia Software and Graphic Design

SAP Server Based Integration System

Content Management System

PC and MAC Operating Systems

Adobe Acrobat System

TECHNOLOGY SUMMARY Applications:

Browsers: IE, Firefox,

Design: Creative Suite 4 and 5 (Dreamweaver, Fireworks, Flash, Photoshop, Acrobat, Illustrator, In-Design), CMS Drupal, Front Page, Quark Express

Multimedia: Nero, Easy CD Creator

Office: Office 95-2010 (Word, Excel, PowerPoint, FrontPage, Lotus Notes, Outlook, Publisher)

Other: SAP Bus Interface System, CSI Interface System (Spectrum NG)

NETWORK ANALYST

Systems: Windows 3-7, Vista, Windows NT, Mac OS 8 an 10

Languages: HTML, CSS, JavaScript, ASP Classic

Hardware: PC and MAC Workstations, Notebooks, Printers, Scanners, Office Phones, Digital Cameras, USB Devices

PROFESSIONAL EXPERIENCE

SPORTSCLUB OF GREENVILLE - GREENVILLE, SC 2004-Present

Member Services (Part-Time)

Provide customer service for members at Front Desk and Juice Bar.

COMPUTER TASK GROUP (CTG) / MICHELIN - GREENVILLE, SC 2011

IS Central Webmaster and Graphic Design (Contract 6/8/11-7/28/11)

Maintained IS Central Intranet for employee’s website. Assisted in the design of corporate banners, posters, and upcoming events.

Maintained and redesigned web pages and content including; photos and graphics for the IS Employee North America Intranet sites.

Designed posters and event materials for quarterly events.

Setup Same Time Presentations for Instructors using I-Pad Audio Conference, and Arkadin.

BALDOR ELECTRIC / ROCKWELL AUTOMATION – GREENVILLE, SC 2000 to 2011

Web Communications Specialist (2007-2011) BALDOR ELECTRIC

Designed and coordinated web layouts for intranet and internet sites using ASP, CSS, HTML, Java Script, and CMS (Content Management System). Successfully completed daily updates on internal and external web sites. Assisted in the cleanup of old files and developed stages for integration from 4 sites to one of baldor.com.

Applied graphic design/desktop skills for Communication services.

Strong working knowledge on leading industry publishing and design tools and techniques; including web and developing, Produced strong chart and graphical skills, Managed multiple projects simultaneously and worked under tight deadlines.

Gained additional web training including Web Premium CS4 software and applied skills to update existing web pages and designed new print and web based materials.

Web Design Coordinator/Graphic Designer (2000-2007) ROCKWELL AUTOMATION

Designed marketing materials including magazine ads, complete company magazines, data sheets, flyers, posters and sales support specification sheets. Provided support for Matrix site when needed. Attended a personal development training session sponsored by BusCom training.

Re-branded print and digital communications, worked closely with editorial team, handled design of projects coordinating with account management, guided the strategic development of material with appropriate design recommendations, ensured that brand standards were adhered to all projects, educated internal partners on design standards.

Redesigned look and feel of raracing.com for 2006 racing season, updated photo gallery, race results, bios, and events.

Product design of website templates and graphics using: HTML, CSS, Photoshop, Fireworks, Dreamweaver, and Flash

WYFF News Channel 4 - Greenville, SC 1998 to 2000

Assistant Design Director

Designed printed material such as letterheads, business cards, brochures, billboards, etc.

Produced SGI Liberty graphics and maps for the 5:00, 5:30, 6:00, and 11:00 pm news cast.

Produced signage and set design materials for main anchor’s desk.

ERWIN PENLAND ADVERTISING - Greenville, SC 1997 to 1998

Graphic Designer

Designed printed material such as letterheads, business cards, brochures

Produced conceptual and design layouts for clients, in particular: Bell Atlantic Mobile, Fairway Ford, Heritage Lincoln Mercury, Pulte Homes, Greenville Tech, Greenville Hospital System, Computer Land and Belton industries.

EDUCATION

PICKENS HIGH SCHOOL

High School Graduate, 1988

GREENVILLE TECHNICAL COLLEGE

College Transfer Courses, 1990

WINTHROP UNIVERSITY

BFA, Graphic Design and Communications, 1995

NEW HORIZONS COMPUTER LEARNING CENTER

Web Communications: Fundamentals of Web Design and Development, 2002

CAROLINA COMPUTER TRAINING

Rockwell Automation: Flash MX, 2005

GREENVILLE TECHNICAL COLLEGE

Real Estate First Year Sales 6.0 CE Units, 2006



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