Rita Ann Jackson

**** ***** **.

Detroit, MI. ***14

313-***-****

Objective

A challenging position where I am able to utilize my abilities with an opportunity for professional growth and advancement potential.

Education

Wayne County Community College

Warren/Connors

Detroit, MI. 48235

Business Administration

Abilities

Work well with others able to work under pressure, able to perform general office duties. Also, familiar with 120 key switchboards

Experience

Voices for working families

660 East Grand Boulevard

Detroit, MI. 48214

10-15 -04 to 11-3-04

Keying in the numbers that came from the poles (Data Entry) filing and answering phone lines, photocopying materials and faxing documents

Detroit Medical Center

4201 St. Antoine

Detroit, MI. 48201

Data Entry Clerk Typist

12-14-98 to 12-31-03

Scanned and quality checked requisitions that came from our processing department, also keyed in missing information on patients, sorted the requisitions by insurance codes and prepared for the Billing Department. Also, filed the requisitions, faxed information and some photo copying.

Omnicare Health Plan

1155 Brewery Park

Suite 250

Detroit, MI. 48223

Enrollment Specialist/Data Entry

10-16-81 to 7-15-98

Processed applications from our sales marketing department to enroll members into the insurance plan, kept a file folder for each group and member, had group contacts that I had to refer to in reference to eligibility status, I did a monthly count for the private market groups on a quarterly and a quarterly count for the Medicaid market group. Billed for newborns, also did reconciliations for various groups, typing, filing, answering phones, faxing, photocopying, distributing mail to the appropriate departments and other clerical duties as assigned. We had cross training on a 120 key switchboard for incoming and out going calls. Customer Service, speaking with the group contacts in reference to insurance eligibility and problem solving.

American Red Cross

100 Eliot

Detroit, MI. 48201

Data Clerk/Administration

01-03-05 to present

Prepare or format data, such as tables, questionnaire responses, production or sale figures, financial data for data entry into the system

Key data into appropriate system(s) formatting data in spreadsheets or other applications or using screens from established data management program

May run preliminary reports, sorts, edits or reports using entered data, may review errors or edit reports and reenter data

Run reports using various data management software for use by unit management

Maintains a filing system

Support a number of employees (HR,IT, administrative positions)

Reports that I enter on a daily basis, Problem Forms, external Run Control and Work Orders

Additional

Windows 95, Microsoft Word, Excel 4.0

References

Tonoa Carter 313-***-**** CVS Pharmacy Technician

Juanita A. Williams 313-***-**** Manager, Autozone

Cruzetta Cooper 313-***-**** Records Technician at the NTL

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