Accomplished, results-oriented Senior Information Systems Executive with extensive systems/operations experience supporting higher education as well as manufacturing, marketing and financial organizations in high tech industry. Proficient in applying leading-edge technologies such as server and desktop virtualization, business intelligence, VOIP and wireless networking, including installation across international borders. Demonstrated skills in strategic “big picture” thinking with proactive focus on identifying business opportunity, productivity/process improvements and internal metrics & controls. Proven track record as an innovative, customer-focused leader and team builder with a solid reputation for integrity and consistency in delivering bottom-line business value. Adept at exploiting cost savings without compromising service or commitment to quality.

EXPERIENCE

Franklin University, Columbus, Ohio 2005 – 2011

(Private,four year, not for profit business and technical university)

Chief Information Officer 2008 – 2011

Responsible for providing vision and leadership for the Franklin University Information Technology Department. Responsible for developing and executing strategic planning in support of Franklin University’s strategic growth plan. Collaborates with senior University leadership and business partners to align technology solutions with long term University strategic goals.

• Improved service levels and customer satisfaction while decreasing total IT budget by 4%

• Led the constitution of a Technology Governance Board comprised of senior business and academic leaders to centrally manage techology investments as University assetts

• Created Information Technology Services Management group and implement ITIL best practices methodology in support of process improvement efforts

• Led business intelligence initiative to ensure a common view of reliable, essential decision-making information for financial and student enrollment data sets

• Led development and implementation of a business continuity/disaster recovery plan to ensure all essential technology systems and services are recoverable within parameters outlined in Information Technology Business Impact Analysis.

• Led the development of a plan to remove custom code from University Enterprise Resource Planning program where possible

• Led initiative to develop mirrored data center to support high availability business continuity and increase service capacity to support 20% annual enrollment growth requirements

• Initiated desktop virtualization programs

Director of Technical Infrastructure 2005 - 2008

Responsible for developing, executing and leading the overall network infrastructure resource plan for Franklin University. Lead the Technology Infrastructure & Network Services group (TINS) of Franklin University in providing technical expertise, guidance and support for strategic business initiatives and maintain or enhance student, faculty, staff, business and campus operational services. Collaborated with Business Partners, Technology Leadership Team peers, staff, vendors and CIO to develop and manage solutions or services aligned to Franklin University’s Strategic Directives & overall IT Plan to meet business growth or performance objectives. Served as interim CIO from 2007 – 2008.

• Conceptualized, gained approval, funding and led network redesign project that. at its on time and under budget completion, removed 16 single points of failure and resulted in 99.993% system availability in the first year

• Led acquisition, design and build out of $2 Million data center on main campus to completion on time and under budget

• Deployed VOIP phone system

• Connected Main Campus and suburban locations by high speed metro-Ethernet saving the university over $120K telecom costs per year

• Led server virtualization initiative that reduced physical server count by over 80% and saved over $500K annually in life cycle replacement costs

• Led storage initiative that resulted in consolidation of data from 12 MSA’s to 2 SAN’s allowing cross-site mirroring and improved backup efficiencies

• Lead initiative to migrate from two disparate e-mail systems serving Faculty, staff and students to one consolidated e-mail system serving all university constituencies.

Ametek Motores` de Mexico, div. AMETEK, Inc., Reynosa, MEX 1995 – 2005

(Leading global manufacturer of electronic instruments and electric motors with annual sales of >$1.2B).

Manager, Information Technology, Mexico Operations (2002-2005)

Led team of 7 technicians/& network administrators to support 5 multi-site operating divisions in south Texas and northern Mexico supporting 3.6K employees. Provided strategic planning and daily management of all networks, telecom and systems support. Established, trained and oversaw Help Desk. Conceptualized, obtained funding and managed to successful completion all network infrastructure and telecom projects. Developed budget and executed with no cost overruns.

• Installed cross-border microwave link for voice and data, achieving $280K/year reduction in long distance charges.

• Implemented consolidated voice/data network utilizing Cisco VOIP, wireless VOIP and wireless networking technologies, reducing telecom expenses by ~$100K/year.

• Introduced replication technology to engineering data library, improving response times to upgraded Engineering Change Notice/drawings by 3 days, reducing production scrap errors and ensuring 100% compliance with customer audits.

• Established building-to-building broadband links, realizing $24K savings in telecom expenses.

• Created and implemented disaster recovery plan, including installation of mirroring package, reducing potential productivity down time from 2 days to <15 minutes and ensuring compliance with internal/external auditing controls.

• Identified open source remote control software and deployed to ~300 PCs, including mobile staff reducing first response time to computer issues by >90% and saving more than $30K in software purchase.

AMETEK, Inc., Kent, OH

Network Services Manager Electromechanical Group (1997-2002)

Lead team of 9 technicians and network administrators to support the group headquarters and 5 remote production facilities in three states. Provided strategic planning and daily operational management of all networks, telecom and systems. Responsible for managing helpdesk. Developed and executed annual budgets

• Migrated e-mail from MicroSoft MS-Mail to Lotus Notes

• Migrated network operating system from Lantastic to Novell 4.x

• Upgraded network backbone from 2 Mb to 100 Mb.

• Developed first IT disaster recovery plan for the operating group

• Deployed first production wireless network for corporation

AMETEK, Inc (cont.)

Network Administrator (1996-1997)

Responsible for day to day administration of data networks at group headquarters and 5 remote production facilities. Responsible for 4 Artisoft Lantast servers and 2 WindowsNT servers. Served as 2nd tier helpdesk support for Windows operating system issues.

PC Support Technician (1995-1996)

Hired to provide PC support at operating group headquarters, but majority of time was spent developing database applications for marketing and finance group.

• Developed FoxPro database application that downloaded data from AS400 based ERP, compared data to specific criteria, highlight anomalies and generate reports for finance group saving 4 days in month end closing of accounting

• Developed Access database application that allowed automated load balancing for production facilities. This application allowed marketing and production to synchronize customer expectations with production capacity. It was also used for forecasting scenarios.

• Developed Access database application for engineering department that tracked engineering changes and allowed lookup of similar engineering requests and solutions to reduce replicating engineering efforts for solutions that already existed.

Superior Staffing, Akron Ohio 1992 -1995

(Temporary staffing agency providing office and technical support to area corporations)

Technical Assistant to Marketing department contracted to Michelin Tire, USA

Provide technical support to US Marketing group.

• Developed FoxPro database application that consolidated data from 4 disparate data feeds and provided market demand vs inventory vs production capacity reporting.

• Developed a semi-automated publishing methodology for the annual tire fitment guide.

• Developed reporting structure for BF Goodrich racing team to track tire performance against specified variables.

PRIOR EXPERIENCE

HUDSON AIR, Hudson, OH – Director of Flight Operations

AMERICARE, Columbus, OH – Manager of Corporate Aviation Services

MERCURY AVIATION, Richmond Heights, OH – Served as Chief Pilot, Senior Line Captain, Aircraft Captain

EDUCATION

MBA, Franklin University, Columbus, OH

BS, Biology & Chemistry, Augustana College, Rock Island, IL

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