Human Resources Manager

DARLENE E. HILL

**** ***** **** **** *** *** • Tampa, FL 33614 • 281-***-**** • ***********@*******.***

An experienced HR Generalist in the areas of benefits; FMLA; worker's compensation; unemployment claims; COBRA, management training and payroll is seeking employment with an organization needing someone with my skill set, experience and abilities. A proven self-starter, I can handle multiple tasks and prioritize effectively. My experience and skill set will be an asset to any organization.

CORE STRENGTHS: Detail-oriented and dedicated in completing tasks

Dependable and able to work independently or as a team

Multi-task and prioritize responsibilities

EDUCATION: BA in Business Administration – University of the Virgin Islands

Concentration in Business Management - May 2000

PROFESSIONAL AFFILIATIONS: SEMINARS/COURSES:

Society for Human Resources Management Basic Personnel Law Seminar

HR Houston ADA, FMLA & Workers’ Comp Seminar

Manchester Who’s Who New FLSA Regulations Seminar

COBRA, HIPAA & FMLA Seminar

HIPAA Training

RECOGNITIONS:

HR Houston Career Services Committee Volunteer of the Year – 2004 - 2005

Manchester Who’s Who Among Executive & Professional Women - 2005

PROFESSIONAL EXPERIENCE:

Hearthstone Senior Services April 2009 – current

HR Administrator

Accomplishments:

- Analyzed participant census and identified former employees that company was still remitting payments for

- Analyzed the company’s current benefit plan and offered suggestions on ways to improve/change the existing plans which tripled member participation during annual enrollment.

Implemented a process to provide training to the management team relating to HR and payroll processes

Responsible for all matters relating to benefits (medical – self-funded plan, limited medical pay plan, disability coverage, dental, supplemental insurance & 401k plans) including analyzing, reviewing and reconciling monthly statements. Review data and analyze information from multiple sources; retrieve employee records regarding unemployment and employment verification requests and prepare reports utilizing Microsoft Dynamics – HRIS system (Human Resource Information System).

Administer employee benefit programs to include COBRA

Manage the worker's compensation and non-subscriber work-related injury programs

Responsible for all FMLA and unemployment issues

Manage multiple systems and provide quarterly reports

Provide support to 32 communities across the U.S. to include training to management

Provide educational information and guidance to employees regarding benefit issues

Maintain partnerships with broker and vendors to troubleshoot and resolve enrollment issues

Cable Lock Support Services April 2006 – March 2009

HR Administrator

Accomplishments:

- Identified former employees on insurance bills that company was billed for within the first 3 months

of employment thereby saving the company thousands of dollars.

- Implemented a system of analyzing and reconciling monthly insurance bills which consisted of 20+ locations in 15 states

- Responsible for the complete overhaul of the HR department’s back-ground checking system

- Organized an HR Task Force and provided training to 6 office managers which allowed them to provide guidance and direction to other office managers

- Successfully implemented the transition to ADP's HR Benefit Solutions (HRB) HRIS system

Reviewed, analyzed and reconciled company benefit plans (medical – self-funded plan, limited medical pay plan, disability coverage, dental, supplemental insurance & 401k); prepared, analyzed and retrieved reports and data utilizing ADP's HRB system and managed weekly upload from HRB to payroll system and troubleshoot for any errors. Utilized several job sites to recruit for various positions company wide and was responsible for processing and analyzing background, SSN verification, and drug screen results for new hires.

Consulted with and assisted VP of HR with creating and implementing company policy and procedures

Traveled to locations and assisted with and provided training to management team regarding annual open enrollment process

Ensured compliance with federal and state employment regulations

Provided training to management team regarding HR processes and utilization of HRB and its functions

Provided HR support to 20 locations across the U.S.

Processed bi-weekly payroll for Corporate office

Episcopal Diocese of Texas March 2003 – March 2006

HR/Benefits Administrator

Responsible for the management, review and reconciliation of benefits for 1,000+ members, active and retired on a monthly basis; reviewed, analyzed and reconciled 403b statements for accuracy; conducted yearly benefit enrollment meetings and provided training to management teams. Processed payroll for the Diocesan office utilizing ADP software and created office policy and procedures.

Educated the Bishop's office and parish administrators on employment laws and regulations pertaining to the church

Supervised the Administrative Assistant assigned to assist with clergy questions relating to insurance

Paradigm Bank Texas, Houston, TX September 2001 – November 2002

Human Resource Manager

Managed and processed payroll for 150+ employees, salaried and hourly

Processed and managed accounts payable for eleven branches in a timely and efficient manner

Reviewed benefit applications for accuracy

Conducted orientation for new hires

Conducted background checks on prospective new hires

Prior Work Experience:

Financial Trust Company, St. Thomas USVI – Asst. Investment Bookkeeper – April 2000 – July 2001

University of the Virgin Islands, St. Thomas Campus – Admin. Specialist I – February 1994 – April 2000

ADDITIONAL SKILLS: Knowledge of Microsoft Outlook, Word, Power Point and Excel; ADP PC Payroll for Windows Software, E-time; knowledge of Human Resource Information Systems (ADP's HRB & Microsoft Dynamics) Millennium Software for Payroll; Approach Database;10-key by touch; type 60 wpm; use of Internet; event coordinating and possess excellent written and oral communication skills.

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