Thomas M. Danks
**** ******** ***** ******* *****, FL 33472 484-***-**** wnbd1h@r.postjobfree.com
Objective
SALES MANAGEMENT PROFESSIONAL
Sales & Marketing / Compliance Training / B to B Sales
Summary of Qualifications
Results oriented professional with years of diverse experience marketing services and products in the Commercial Real Estate & Hospitality industry. Extensive background includes:
• Large corporate programs and new product sales
• State certified ServSafe and National Registry Food Manager instructor and exam proctor
• State certified Employee Food Handler and
Responsible Vendor Alcohol Compliance trainer • Experienced Restaurant Owner and Operator
• Executive level presentations and proposal
creation
• Restaurant POS technology sales and consulting
Sales management and corporate training
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• Successful business to business and industry
associations networking capabilities
• Commercial Realtor focused on Shopping
Centers, Government, Hospitality and Restaurant site selection, pre-sale preparation, property sales, and business brokering
Professional Experience
2009-Present: KW COMMERCIAL, Keller Williams Realty, Boynton Beach, FL.
Commercial Realtor / Business Broker / Restaurant Consultant
First commercial real estate specialist to join Keller Williams Realty, Boynton Beach as part of nation wide Commercial division initiative established in February 2009.
Focus on Restaurants, Hospitality, Shopping Centers & GSA
Responsible for recruiting area Commercial brokers and sales associates.
Member of Realtors Commercial Alliance Palm Beach
Formerly with Americas Realty, Inc. from 2006-2009 focusing on Commercial Realty Concept development and consulting manager for new start-up restaurant project, MOONSHINE Still & Grille
Restaurant consultant and realtor for ALABAMA JOE’S Sports Theatre and Grille
2007-2010: FLORIDA RESTAURANT & LODGING ASSOCIATION, Tallahassee, FL
Regional Contractor / Instructor-Proctor / Restaurant Consultant
Regional contractor for Regulatory Compliance Services division responsible for new member acquisition, account retention, and risk management training of up to 100 corporate and independent accounts.
ServSafe certified professional Food Safety instructor and state exam proctor, Employee Food Handler instructor, Certified Responsible Vendor Alcohol Compliance instructor, Sexual Harassment Risk Management instructor
Held regular weekly and monthly Food Safety and Alcohol compliance training seminars with class sizes ranging from 20 to 600 students for independent restaurant and hotel businesses to national account chains.
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2004-2006: POS SECURITY, LLC, Boynton Beach, FL
Managing Director
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Established POS consulting company to provide independent, national and channel sales efforts using integrated cash flow protection methods focusing on remote IP access surveillance systems through POS hardware and software interfaces to the retail and hospitality industry. Employed by following organizations:
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RDS of Florida - Business Development - POS Systems - MAITRE’D, PANASONIC
Chase Paymentech – Business Development – Merchant Bank Card Processing - Hospitality Division
2003-2004: BUSINESS MACHINES INC. (BMI), West Palm Beach, FL
Vice-President Sales
Responsible for new POS business development.
Created integrated surveillance security division utilizing IP Remote access software and POS interfaces. Assisted in development of DIRECTOUCH, an online internet sales division for POS and Camera products VP of POS Sales for Florida independent & national accounts in the areas of TSR, QSR, and Country Clubs Managed a sales force, which included district sales managers, corporate sales executives, field service reps, help desk, and administrative personnel, while reporting directly to CEO.
Responsible for facilitating quarterly sales meetings and agendas.
Managed new product development efforts as well as overseeing various manufacturer relationships and interface development with SHARP, RADIANT, NCR, MAITRE’D, CASIO, FOCUS, RESTAURANT MANAGER (ASI), SQUIRREL, IBM, REMOTE EYES and others.
2002-2003: SHARP ELECTRONICS CORPORATION, Mahwah, NJ
National Accounts Manager, POS Division
Responsible for managing a direct national account sales program for POS division.
Managed U.S. national account sales effort in the TSR, QSR, Gov’t and Institution POS segments Develop sales strategies, national account infrastructure, and execute support and maintenance programs Create sales and marketing plans working in conjunction with senior executive management
On target to achieve $1 million personal quota for 2003 Fiscal period
Responsible for introducing ASP Enterprise management solution to POS marketplace
1996-2001: MICROS SYSTEMS INC. (HSI Division), Columbia, MD (Post HSI Acquisition) HOSPITALITY SOLUTIONS INTERNATIONAL (HSI), Scottsdale, AZ
Director, Independent and Channel Market Sales, Eastern U.S., Caribbean and Latin America
Directed a POS sales organization focused on new sales penetration and territory expansion while developing direct sales force, dealer and VAR channels in coordination with all corporate resources including executive management, administration, support, and product development. Responsible for Hospitality POS account sales and service revenues per year, competitive situation success, and national and international account penetration with development of executive level relationships.
Responsible for successful initiation and due diligence of merger/ acquisition between largest country club systems provider, Diamond Management/Country Club Systems (Club Systems Group), and HSI, gaining an additional 40% of club industry market share for distribution of HSI products.
Managed alpha/beta site deployment of new wireless hand-held POS technology.
Developed & initiated sales strategies in Caribbean and Latin American territories as well as maintaining U.S. national & independent accounts
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Created international distribution agreements working in tangent with international legal council between NCR Latin America-Caribbean division and HSI
Originating liaison in IBM relationship for Sure-Pos 500 marketing efforts and IBM service in Caribbean and Latin America
Assisted in developing national channel market distribution plan, which included dealer contract development, presentations, training and implementation.
In addition to management duties, achieved President’s 100% Club for sales quota achievement.
Increased Eastern U.S. sales territory penetration and regional sales revenue by 50% in 1999, surpassing all projections and contributing to company wide 75% increase.
Re-established and managed new Micros/HSI Southeastern U.S. Regional office in Boca Raton, Florida facilitating 5 sales persons and 2 administrative personnel.
1996-1999: HOSPITALITY SYSTEMS INC. (HSI), Boca Raton, FL
Southeast Regional Sales Manager, Hospitality POS - Independent Sales Market
Managed Southeastern regional sales office, establishing project plans, including timeline, budget, tasks, staff, and resource allocation for each phase of the POS system sale, delivery, installation, training and on-going maintenance.
Managed a sales force, which included district sales manager, corporate sales executives, field service reps, help desk, and administrative personnel.
Regular participation in trade shows, promotions, competitive market positioning and sales strategy development
Member of 100% President’s Club achieving year to year personal quotas
Successfully achieved regional sales revenue quotas in 1996 and 1997 and surpassed quota by 25% in 1998. Directly supported direct sales teams with strategic customer presentations, established and hosted customer focus groups, and provided dedicated sales seminars.
1991-1996 STILTON’S BRITISH AMERICAN BISTRO, Boca Raton, FL
Restaurant Developer /Owner /Operator
Developed, owned, and operated successful restaurant concept culminated from years of professional restaurant management experience
Additional Professional Activities
Past member Board of Advisors, School of Hospitality, Lynn University, Boca Raton, FL Toastmasters Bill Gove Golden Gavel, Boynton Beach, FL
ABC SPORTS Monday Night Football, Production Crew, Miami, FL
Radio Host, Clear Channel Radio, Palm Beach, FL.
Dick Maurice Radio and Television Show, Production Assistant, Las Vegas, NV
The Coral Ridge Hour with D James Kennedy, Cameraman, Ft. Lauderdale, FL
Co Chairman Palm Beach County Catholic Coalition – 2004 & 2008 & 2012 U.S. Presidential elections Knights of Columbus
Member of National Restaurant & Lodging Association (FRLA)
Member of Business Brokers of Florida (BBF)
Member of National Association of Realtors (NRA)
Member of Realtors Association of Palm Beach
Member of Realtors Commercial Alliance
Education
University of Nevada, Las Vegas, NV
Florida Atlantic University, Boca Raton, FL
Gold Coast School of Real Estate, West Palm Beach, FL
REFERENCES UPON REQUEST
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