Customer Service Manager
Resume:
Kimsey L. Cornelison
Current Address Permanent Address
**** *. ********* ***. **** D 1535 E. Goldsmith Dr.
Littleton, CO 80218 Highlands Ranch, CO 80126
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EDUCATION
CSU Global Campus Business Management October 2010 - Present
Denver, CO
The Metropolitan State Psychology Major January 2004 - May 2008
College of Denver Sociology Minor
Denver, CO
University of Colorado Psychology Major August 2000 – May 2003
Colorado Springs, CO Sociology Minor
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EXPERIENCE
Highlands Ranch Coached Aquatics Coordinator: 2009-Present
Community Association Supervised a staff of 10-20 swim coaches
Highlands Ranch, CO Created multiple coached aquatic programs
Manage budget issues
Run a swim team of 240 swimmers
Assistant Aquatics Manager: 2001-2002
Supervised a staff of approximately 30 lifeguards. 2008-2009
Oversaw pool and pump room maintenance.
Trained lifeguards in CPR and First Aid skills.
Conducted in-service training.
Addressed all questions, comments, and safety concerns of both
patrons and staff.
On-site Lessons Coordinator: 2003-2008
Supervised lessons instructors.
Answered questions and concerns, and provided information for
parents and patrons.
Scheduled private lessons.
Scheduled staff for lessons monthly.
Created a database for over 300 children in swim lessons monthly.
USA Certified Swim Coach: 2003-Present
Taught children between the ages of 6-18 competitive swimming
skills.
Created swim meet rosters and event cards.
Supervised the running of swim meets.
Scheduled team building events.
Lessons Instructor: 1996-2008
Taught children between the ages of 3-6 basic swimming skills.
Answered any questions and addressed any concerns of the parents.
Lifeguard: 1996-2008
Maintained CPR and first aid skills.
Ensured the pool chemicals and maintenance were correct.
Provided customer service for all members.
Mountain Vista Assistant Swim Coach: 2004-2008
High School Taught the JV Girls swim team all competitive strokes and rules.
Highlands Ranch, CO Created swim meet rosters.
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References available upon request.
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