Christy M. Childress

*** ******* ***** ***

Knoxville, TN 37923

865-***-****

OBJECTIVE :

To obtain a position to further myself and my family. I am a highly devoted and responsible person looking to better myself for future positions within your company.

EXPERIENCE :

Estes Express Lines, Richmond, VA 2007-present

Customer Care Rep (tracking and tracing freight shipments, locating lost freight, calculating rate quotes, handle many types of documents for customers such as bill of ladings, proof of delivery, invoices, reconsignments, disposition, weight certificates, handle wide variety of emails, inbound and outbound multi line phone system, organize files, coordinate shipments, handle disstressed freight, very high volume of issues in a fast paced environment, handle daily corrections with shipments and billing issues)

General American Corporation, Richmond, VA 2000-2003

Customer Service (placed title and appraisal orders, inbound and outbound multi phone system, handled client issues, typed up orders, handled all questions and orders within all departments)

Comfort Suites, GlenAllen, VA 1998-2000

Front Desk/Customer Service (placed reservations, checked guest in/out, night audit, set up meetings/banquets, assisted manager with various functions)

SPECIAL SKILLS :

proffit manager, AS 400 system, multi line phone system, fax machine, multi task, scanner, copier, microsoft word, good knowledge of computer, typing- 40 wpm

PERSONAL DETAILS :

I am a very detailed and responsible person. I strive for the best in both my home and work. I am a mother of 3 and very family oriented. I always give the best that I can in any situation.

REFERENCE:

Pastor Clyde Dalton 804-***-****

Debra Bareford 804-***-**** x2500