Preferred Status Part Time/Full Time
Years Work Experience** *****
Education Warren Comprehensive School 1982
Comments: Achieved the certificate of Secondary Education in Commerce, English, Math, French, Shorthand, Typing, Food and Nutrition and Business Studies.
Barking College of Technology 1987
Diploma in Management Studies
Comments: Achieved a Diploma in management studies and business law studies.
Metropolitan Police Training Academy 1988
Comments: Achieved the rank of Detective Sergeant obtained skills in computer technology and research.
The Write Way
Jan 2011 – present
Composing reports, articles and poetry for publications and proof reading/editing manuscripts.
Sept 2011– present
Writing surveys for UK programming. Researching information using internet and other search engines
Wesley Chapel, Florida
2007 – present
Promoting inspirational gifts on line and by way of home gatherings. Contacting customers by phone and at meetings. Building a team by recruiting new members.
The Sleep Inn
Wesley Chapel, Florida
May 2007 – Sept 2007
Front Desk Receptionist
Greeting guest on arrival and departure. Taking bookings via phone and in person enquiries. Updating information and records onto computer systems.
1987 - 2007
Communicating with members of the general public and resolving disputes. Updating information on crime onto the computer systems. Interviewing victims of crime and suspects committing crime. Compiling and preparing files for court trials and giving evidence in court proceedings. Giving advice of both a general and sensitive nature. Supervising a small team and managing large and complex workloads.
Central Electricity Generating Board
1984 - 1988
Organizing a busy office and making appointments for the manager(s). Answering the telephones and meeting clients. Typing and filing. Making travel arrangements and maintaining the manager’s calendar.
Britannia Music Company
1982 - 1984
Customer Services Assistant
Making and receiving telephone calls to customers on a daily basis. Resolving customer complaints and dealing with specific requests. Updating customer information and records onto computer systems.
Additional Information Proficient in Typing, sound knowledge of Microsoft Office Suite, computers/internet based programs. QuickBooks experience. Customer relations and sales skills. Police promotion examinations passed.