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Quality Manager

Location:
Ferndale, MI
Posted:
July 11, 2011

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Resume:

Elliot Martinez

248-***-**** wiasf5@r.postjobfree.com

CAREER SUMMARY

A Quality Management Professional with extensive experience in manufacturing and assembly with a strong track record of con-tributions through planning, leadership and problem solving, progressing to positions of increased responsibility. Flexible, innova-tive and “outside of the box” approach to achieve targets. A goal driven supporter of teamwork as well as individual performers. Fluent in written and oral Spanish. Expertise in the following:

• Quality Management • Quality System Auditing

• Advanced Quality Planning • Supplier Quality

• Requirements Compliance • Quality Systems Development & Deployment

• Six Sigma based approach • Process Improvements (Lean Manufacturing)

SELECTED ACCOMPLISHMENTS

QUALITY SYSTEMS

• 14 years experience in the development, deployment, maintenance and improvement of ISO-9000 based quality sys-tems; restructured 3 existing Quality Management Systems and 2 Environmental Management Systems

• Managed deployment of standardized quality system for 8 separate manufacturing sites

• Successfully led ISO 9000 registration process for five manufacturing sites and one service-based organization

• Developed and deployed quality system for an engineering technical center, including all documentation, training, audit and management review

• Led efforts in a 72% reduction of third-party audit nonconformities for North American division

PROCESS & PRODUCT IMPROVEMENT

• Experienced in defining and monitoring process parameters that correlate to product quality enabling a prevention-based approach to quality

• Experienced in establishing SPC in manufacturing processes to promote reduction in part and process variability

• Experienced in the implementation of both product and process error-proofing

QUALITY PLANNING

• Developed effective Design FMEA, Process FMEA and Control Plans leading to enhanced product quality

• Analyzed test results for product verification and validation including recommendations for improvements

• Supported manufacturing sites during product launches

• Defined quality gauging and measuring requirements

• Established quality goals and objectives

LEADERSHIP

• Led cross-functional product improvement teams including product engineering, manufacturing engineering, industrial engineering, production and supplier representation leading to product and process enhancements

• Served as project manager for Hybrid drive system including design engineering, systems engineering, quality assur-ance and customer representation

• Managed Quality Department:

o Cultivated an environment for employee professional development

o Removed obstacles that hindered employees from completing tasks and assignments

o Provided guidance and leadership for employees

o Effectively managed department budgets and spending

PROFESSIONAL EXPERIENCE

MPS GROUP, INC, DETROIT, MI 2009-2011

Quality & EHS Manager

Coordinated: Service and Process Quality; Quality & Environmental System Management; Health and Safety Programs and Initiatives. Ensured organization was appropriately involved in Quality & Environmental planning, with regard to process de-velopment and ongoing processes, employing a multidisciplinary team approach. Updated Executive Management with status of the quality and environmental management system, including corrective actions, preventive actions and continual improvement initiatives. Led efforts for internal process improvements. Coordinated all activities relating to ISO 9001 and ISO 14001 registration and compliance.

• Restructured existing Quality & Environmental Management System and led efforts to successful ISO 9001 & ISO 14001 recertification within 5 months.

Elliot Martinez Page Two

248-***-**** wiasf5@r.postjobfree.com

FAURECIA AUTOMOTIVE SEATING, TROY, MI 2005-2008

Business Systems Manager-North America

Implemented Quality Systems for 11 manufacturing facilities and one engineering center throughout the US, Mexico and Canada. Coordinated all ISO 9000 activities for the division. Functional manager for site Quality Systems coordinators. Per-formed Quality System audits, including corrective action follow-up, at manufacturing sites. Assessed manufacturing and support processes for suitability, effectiveness and efficiency.

• Reduced the average nonconformities (nc) per 3rd party audit from 1.8 nc /audit to less than 0.5 nc /audit in two years.

• Increased the number of 3rd Party audits with zero nonconformity from 27% to 85% in two years.

• Developed and provided training on Quality Systems Auditing and Developing Corrective Action.

HITACHI AUTOMOTIVE PRODUCTS, Farmington Hills, MI 1998-2005

Quality Assurance Manager

Managed Quality Assurance Group. Supported all ISO 9000 activities. Supported Advanced Quality Planning effort for cus-tomer programs. Managed the internal and external Quality Audit process. Audited Quality System and managed the Cor-rective Action Process. Department budget development and management.

• Reduced Quality System documentation by 88% by replacing over 650 pages of procedure documentation with 79 one-page flowcharts

• Developed and provided Quality Systems and ISO 9000 training

• Decreased response time to customers based in Michigan and Northern Ohio by establishing a local Customer Liaison function, previously covered by manufacturing plant in Kentucky

ALLIEDSIGNAL SAFETY RESTRAINT SYSTEMS, Sterling Heights, MI 1993-1998

Quality Systems Coordinator 1995-1998

Coordinated all ISO 9000 and American Association for Laboratory Accreditation activities including Quality Manager for Test Laboratory Facilities. Developed and maintained internal audit and corrective action processes.

Sr. Quality Engineer - Japanese Business Team 1993-1995

Advanced Quality Planning Process activities from design through launch phases. Reviewed and approved supplier PPAP submissions. Supported manufacturing facilities during product launches. Supplier Quality activities for Business Team.

GENERAL MOTORS, Detroit, MI 1984-1993

Sr. Manufacturing Engineer - Systems Applications 1991-1993

Served as liaison between Manufacturing Engineering and Information Systems Group.

Sr. Manufacturing Engineer - Processes 1988-1991

Developed product assembly instruction documentation for rear suspension and electrical systems for medium duty truck line. Supported product launch for Medium Duty truck line.

Quality Engineer – Body and General Assembly 1984-1988

Supported Buick, Oldsmobile and Cadillac product launches

EDUCATION

Master of Science, Industrial Engineering (Engineering Management Program),

Wayne State University, Detroit, MI

Bachelor of Science, Industrial Engineering, General Motors Institute

(Presently Kettering University), Flint, MI

CERTIFICATIONS

American Society for Quality – Certified Quality Manager and Certified Quality Auditor

ISO 9001 Lead Auditor ISO 14000 Auditor



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