Customer Service Medical

Irene Martinez

*** * ***** ****** #**** Indianapolis, IN 46204 239-***-**** imart4@gmail.com________________________________________

Efficient and self-motivated quick learner well acquainted with insurance verification, referrals, and fee collection. A co-operative team member who enjoys assisting others and taking on additional responsibilities. A friendly and courteous receptionist strives for patient satisfaction and understanding of payments and appointment scheduling.

Key Skills

Office Skills

• Telephone & Front Desk Reception

• Customer Service

• Medical Posting

• Administrative Support

• Perform Ophthalmic Testing

• Insurance Verification & Fee Collection

• Bi-Lingual

• Appointment & Surgery Scheduling

Computer Skills:

• Word

• Excel

• PowerPoint

• Outlook

• Windows Vista/XP

• Electronic Medical Records

Education

Edison State College, Fort Myers, FL Elementary Education Aug. 2009 – Dec. 2010

• Dean’s List Summer 2010 & Fall 2010

Florida International University, Miami, FL English 2004-Dec. 2007

• Rotaract Secretary 2005-2006

• Sigma Sigma Sigma Secretary 2005-2006

Experience

Konowal Vision Center, Inc Receptionist February 2009 – Present

Optimum Rehabilitation Specialists Receptionist March 2008 – February 2009

Infinity Stairs, Inc. Office Assistant Summer 2006

Duties & Responsibilities

• Check-In & Check-Out

• Schedule Appointments and Surgeries

• Council for Cataract and Lasik Surgeries

• Perform OCT and Fundus Photos

• Create Monthly Newsletter

• Creating and Organizing Files

• Record Keeping

Contact this candidate