Sheila V. Gazlay•**** W. Maplewood, Apt ***•Bellingham, WA 98225

***/***-****

wf1xu6@r.postjobfree.com

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OBJECTIVE: Marketing Position

QUALIFICATIONS

•Business major at Whatcom Community College

•Experience as a reader/proctor/scribe

•Customer support

•Transcription experience

•Office experience

•Microsoft Office experience

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WORK HISTORY

Medical Records Retriever, Parameds 3/2006-12/2010

Spoke with medical professionals to procure medical records

Virtual Customer Care Agent, Live Ops 4/2002-3/2006

Fulfilled orders as an inbound Virtual Service Representative

Office Manager, Consumer Energy Services 6/1998-6/1998

Maintained calendar of jobs for service department

Interfaced with customers

Produced invoices on computer

Telemarketer, VM Assist 6/1997-12/1997

Spoke with computer professional over the phone.

Updated computer database

Mailed out information packets

Assisted sales department as needed

Telemarketer, World Gym Athletic Club 11/1995-6/1996

Called residents of the community to offer trial memberships

Editor Single Parent’s Press, Chabot College 2/1992- 6//1994

Wrote for and published district wide-newsletter

Reader for the blind and disabled, Chabot College 2/1992- 6/1994

Recorded texts and other materials for blind and disabled students

Proctored tests

Took notes in classes

Interfaced with teachers

EDUCATION

Currently attending Whatcom Community College/Business major

Associate of Arts in journalism, Chabot Community College, 1994

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COMPUTER SKILLS

MS Suite, Illustrator, InDesign

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