VIKTORIYA JOHNSON

Phone: 407-***-**** Email: wbarpd@r.postjobfree.com

PROFESSIONAL OBJECTIVE

Seeking a professional growth opportunity in the Health Insurance field

PROFESSIONAL PROFILE

Excellent interpersonal communication skills

Excellent communication and organizational skills

Excellent professional appearance and hygiene.

Very goal oriented and results driven.

Mature and readily accepts responsibility

Adapts quickly to new working environments

Quickly acquires and masters new information and technologies

PROFESSIONAL BACKGROUND

CONNEXTIONS Orlando FL 2011

UNITED HEALTH CARE BI-LINGUAL INSURANCE AGENT

Licensed Bi-Lingual Healthcare Insurance Agent Focusing on assisting potential Medicare Eligible clients to change health insurance plans, new enrollments, and supply as much customer service as possible. Answer questions pertaining to details of the plans available. Duties were enroll clients, make in home appointments, set meetings, and send Information. Primarily sold Medicare Advantage Plans and Prescription Drug Plans

ROSS DEPARTMENT STORE Margate FL 2007-2010

CLERK, STOCKROOM AND INVENTORY SUPERVISOR

New employee trainer also responsible for a wide range of duties from merchandise displays and Inventory control to customer relations and service

MULLIS, DICKENS RENTALS Morganton NC 2007

OFFICE ASSISTANT

For a family joint venture involved with residential and commercial rentals. Conducted a variety of office activities, met prospective tenants to process rental applications and addressed other real estate related matters as requested or situations dictated.

ROSS DEPARTMENT STORE San Diego CA, 2006-2007

Filled and performed a wide range of duties and responsibilities as store clerk, cashier, customer service and inventory specialist. Responsible for customer relations, sales, inventory management, computer and cashier data entry.

OTHER PERTINANT EMPLOYMENT

2001 Worked in Japan as a restaurant host and waitress.

1999-2001 Worked as an interpreter in South Korea

1995-1999 Employed in Mainland China to provide professional and personal guide services

EDUCATION

College of Insurance: at Connextions, Passed State Health Insurance License Exam. Orlando FL, 04/2011

Linva School: formal Korean Language studies in reading writing and speech. Vladivostok, Russia June 2005

Vladivostok Far Eastern University: Pursued studies in Business, economics and finance Vladivostok, Russia 2002-2005

Vladivostok Technical College: Studied Cinema, Theater and Movie Projection. Vladivostok, Russia, 1990-1991

PERSONAL SKILLS

Proficient in office operations, the Internet and numerous computer programs including Microsoft Window XP and 2000 Professional, Microsoft Office XP and 2003.

Effective communicator, proficient in English, Russian, Chinese and Korean. Can type in English and Russian.

Extensive experience in the retail environment particularly customer service, sales, purchasing and inventory management.

Very punctual and able to multitask, actively seeks new knowledge

CERTIFICATIONS

Medicare Basic; Ethics and Consumer Sensitivity; Sale Preparations; AARP 101; Medicare Part D; Medicare Supplement (Medigap), Medicare Advantage Plans; Medicare Private Fee For Service; Dual Eligibility Special Needs Plans; Chronic Illness Special Needs Plans.

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