LIve Chat Expert & Inbound or Outbound Customer Support

MUHAMMAD NASIR KHAN

OBJECTIVE:

To gain Professional work experience while working in a challenging and fast growing environment through your esteemed organization and to prove myself up to the standards set by the organization.

Father’s Name Muhammad Basharat Khan

Nationality Pakistani

Year of Birth 1985

Marital Status Single

N.I.C No. 42201-9197314-7

Domicile Sindh

Cell No. 033*-*******

Postal Address House # 898 1st flr, P.I.B colony Karachi

74800, Pakistan.

Email *************@*******.***

EDUCATIONAL QUALIFICATIONS:

1 Bachelor’s of Technology in Electronics from Indus Institute of Higher Education.

2 Diploma Associate Engineer in 2005 from Hasanai College of Technology.

3 Matric Science in 2002 from Karachi Board

EXPERIENCE RECORD:

2004 to 2006 Arshad Herbal Pvt Ltd.

Designation. Data Analyst.

RESPONSIBILIIES:

1 To maintain the patient record management system.

2 To check the inventory stock and maintaing the production schedule.

2006 to 2007 Dish Network (US based).

Designation. Technical Support Officer.

RESPONSIBILIIES

1 To give the proper resolution of the Customer's query at one call.

2 To guide the Customer regarding functions and programming.

2007 to 2008 Super Technologies. (World wide)

Designation. Customer Support Officer.

RESPONSIBILIIES:

1 To deal with Customers according to their requirements.

2 To check the tickets of query and complaints.

3 To check the devices.

4 Payment recovery, and cross checking of invoices.

2008 to 2010 Royal Bank of Scotland.

Designation. Phone Banking Officer.

RESPONSIBILIIES:

1 To deal with the Customers according to their queries.

2 To take the all types of financial and non-financial transactions.

3 To work in a secure and confidential environment.

4 Payment recovery, and cross checking of invoices.

2011 to present Faysal Bank Limited.

Designation. CIC Executive.

(As Faysal Bank Acquired RBS)

RESPONSIBILIIES:

5 To deal with the Customers according to their queries.

6 To take the all types of financial and non-financial transactions.

7 To work in a secure and confidential environment.

8 Payment recovery, and cross checking of invoices.

COMPUTER SKILLS & CERTIFICATION:

1 MS Office (Certification from B.M.J Institute of Computer Science)

2 Hardware & Networking (Certification from B.M.J Institute of Computer Science)

3 Data Managing Software.

4 Access Internet.

5 Win 2000, XP & me.

EXTRA CURRICULAR ACTIVITIES:

1 Visits Technical Industrial Exhibitions.

2 Worked as a site supervisor in Ideas 2006 (Arms for Peace) from Shahbaz Enterprises.

3 Can interrelate with people at all level.

4 Reading Quran (Learning Ayahs) and many books, watching News, Music and interacting with people.

5 Playing cricket as a Vice Captain from P.I.B Fighters.

References:

To be furnish on requirement.

Contact this candidate