Computer Science Analyst

THOMAS NOLAN

*** **** **** ******, ***. ***B • Huntington, New York 11743

631-***-**** • ******.*****.**@*****.***

SENIOR PROGRAMMER ANALYST

Customer- and user-focused IT professional with over 15 years of hands-on experience delivering key improvements to businesses processes.

• Advance business capabilities through expert development of programs and reports that optimize efficiency and ensure accuracy.

• Partners effectively with user community to determine needs and develop enhancements that support key operational activities.

Pick Basic/Universe • Customer/User Support • Project Management

System Management & Development • Process Improvements • Documentation & Training

PROFESSIONAL EXPERIENCE

WHITE MOUNTAIN RE, New York, New York • 2001-2009

Leading reinsurance organization with operations in the U.S., Bermuda, and Europe.

Senior Programmer Analyst

• Lead Developer for Reinsurance Ceded system – created and enhanced programs in Pick Basic utilizing Re Systems Group (RSG) software package on a Windows NT Server. Directed testing of application department’s servers and local machines. Developed key procedural manuals and assisted with staff training.

Key Contributions:

• Developed an Assumed to Ceded balance report which ensured the integrity of critical financial information that detail premiums and losses.

• Optimized reporting through co-creation of a new Ceded transaction file, which also supported copying of data to the Data Warehouse.

• Led the installation of a creation of an interface between Pick Database and MS SQL Server, which enabled copying of Ceded transactions to the Data Warehouse.

• Developed a program that classified claims to provide advanced tracking of premiums and loss data by Catastrophe Codes.

• Created local test environments for application development staff which improved testing throughput.

• Created a Central Test Environment for application staff as well as the user community to improve UAT.

RE SYSTEMS GROUP (RSG), New York, New York • 1998-2001

Provider of software solutions to the reinsurance industry.

Senior Programmer/Product Consultant

• Delivered on-site conversions of client data which was programmed in Pick Basic utilizing Re Systems Group (RSG) software package on a Windows NT Server. Created new report programs to improve capabilities and updated the current version of RSG.

Key Contributions:

• Ensured success of client data conversion to RSG system through development of a series of critical conversion programs. Created an Exhibit Report that confirmed value of the RSG conversion.

• Improved value of system by designing an enhancement to RSG system that produced essential client insurance forms.

THOMAS NOLAN • Page 2 • ******.*****.**@*****.***

ADDITIONAL HISTORY

EXECUTIVE HEALTH GROUP, New York, New York • 1997-1998

Provider of medical exams/physicals to client companies’ employees.

Programmer Analyst

• Programmed in Pick Basic utilizing in-house software package on a UNIX operating system.

• Boosted efficiency through key enhancements to Patient Report programs that enabled staff members to send time-sensitive information by fax.

• Ensured success and utilization of new capabilities by building strong relationships with users, developing procedure manuals, and training staff.

MVP HEALTHPLAN, Schenectady, New York • 1995-1996

Provider of employer health benefits plans.

Programmer/Analyst

• Programmed in Pick Basic utilizing Computer Science Corporation MHC software package on a Sequoia machine using UNIX operating system.

• Enhanced operational performance through development of new report programs for the Claims Department.

• Delivered improved visibility to essential information through creation of a new Authorization screen (for existing MHC software) that showed specifics of Claim Authorizations.

VYTRA HEALTHCARE, Melville, New York • 1993-1995

Provider of employer health benefits plans.

Senior Programmer Analyst

• Programmed in Pick Basic utilizing Computer Science Corporation MHC software package on a Sequoia machine using UNIX operating system.

• Managed programming needs, including maintenance and upgrades – for Authorization and Provider Relations department.

• Optimized information storage through development of a program that transferred PC database to Sequoia machine overnight.

PCA APPAREL, New York, New York • 1989-1993

Clothing manufacturer.

Programmer Analyst

• Programmed in Pick Basic utilizing Computer Science Corporation MHC software package on a Sequoia machine using UNIX operating system.

• Delivered key improvements to Company’s Inventory Control program, a critical tool used by Sales staff to reflect status of each style sold.

• Optimized business transactions through enhancements to, and maintenance of, the EDI system – updated processes for receiving of Purchase Orders and sending of Invoices, Ship Notices, and Acknowledgements.

EDUCATION & TRAINING

Bachelor of Science in Computer Science (Business Option)

Hofstra University, Hempstead, New York

TECHNICAL SKILLS

Machines: Sequoia, PCs, IBM

Operating Systems: DOS, UNIX

Languages: Pick Basic, Pascal, COBOL

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