**** ***** *** *****
Bowie, Maryland 20720
Apple Retail, Inventory Specialist, March ’11-Present
Managed a team of 7-11 back of house specialists.
Improved inventory scores by 11 percentage points.
Processed all incoming and outgoing shipments.
Managed visual team and all visual changes.
Apple Inc, Specialist, October ’09- Present
Teach customers about the products and services given by the store.
Give workshops on the apple products.
Sell merchandise to customers.
Assist in merchandising efforts and changes in the store.
Verizon Wireless, Merchandising Consultant, August ’07-March ‘09
Managed 12-18 store locations in the management of their merchandising and store presentation.
Conducted a complete refresh of 8 store locations in my zone.
Communicates new launches and released with all of my locations.
Conduct monthly store meetings with management and store personnel
Project manager for store builds and renovations
Maintained monthly p card statements and vendor payments
Verizon Wireless, Merchandising Manager, November 06- August 2007.
Managed a team of 4 to 11 Merchandising consultants.
Coordinated all plans and projects for store build and remodeling projects with other departments in the area
Hired 6 Merchandising consultants for the area
Attended regular calls and updates and conducted the area merchandising call.
Verizon Wireless, Account Liaison, March ’05-November '06.
Managed business account relationships with several national accounts.
Increased customer loyalty and service.
Worked with the customer to rectify all account and receivable issues.
Resolved all billing and order processing issues with the customer.
Downtown Locker Room, Store Manager, May’01-May ’05.
Increased sales by 46%, while reducing shrinkage to .02%.
Managed daily cash receipts, payroll and budget.
Managed, hired and trained staff of up to 17 sales associates.
Downtown Locker Room, Assistant Store Manager, February ’01-May ’01.
Conducted Store business under management guidance.
U.S. Census Bureau, Clerk, March ’00-September ’00.
Aided in the completion of the 2000 census in the Southern Maryland Region.
Accepted and logged in census forms.
Collaborated with census takers and citizens to finish forms.
Organized notebooks for outgoing census workers.
Macy’s, Merchandiser, July ’98- June ’00.
Designed and modified displays, visually merchandised clothes and house wear to catch the eye of the consumer, which increased sales and customer satisfaction.
Organized floor moves, restocked and marked down merchandise.
Conducted quarterly inventories in all departments.
Indefinite Designs, Production and design assistant, October ’98-June ’99.
Designed clothing for Spring ’99 and Fall 99 seasons.
Sourced fabrics, production and notions for the 1999 lines.
Organized calendars and travel for the trade shows.
Increased and filled internet sales of merchandise.
TNJ Design Group, CEO and Designer, June ’98- March ’07.
Designed Women’s, Children’s and Men’s clothing lines.
Sourced fabrics and production for the lines.
Presented and sold all lines at shows around the country.
Worked within all budget constraints.
Hancock Fabrics, Sales Associates, March ’97-April ’99.
Assisted customers in fabric and notion selection.
Daily cash handling as a cashier.
Participated in quarterly inventories.
Beat Down Magazine, Fashion Editor, March ’95-February ’97.
Coordinated monthly/ quarterly fashion spreads.
Created monthly photo spreads.
Organized photo shoots for the magazine
Collaborated with the publicity departments of major record labels and fashion houses to complete monthly fashion layouts.
Created the fashion department, wrote articles, supervised photo shoots and hired models.
Hargrove Incorporated, Administrative Assistant, June ’97- August ’97.
Increased productivity in the graphics department by coordinating information and product transfer to and from the graphics department.
Scheduled outgoing exhibit shipment and trade show information.
Learned and worked on graphics and graphic design projects for trade shows.
Graduate Certificate Project Management, Villanova University, 2011.
B.O.S.S. Coursework, Prince George’s Community College, 2001.
Fashion in France and Italy, Fashion Institute of Technology, 1998.
A.A.S. Degree, Fashion Design, Fashion Institute of Technology, 1996.
Bachelor of Architecture, Howard University, 1994.
Worked and used various computer programs such as Microsoft Excel, Works, Word, Publisher, Explorer, Outlook, AutoCAD, Photoshop, Illustrator, QuickBooks and Quark Express.
Chairperson, The Mitchellville School 2nd Annual Silent Auction. 2007-2008.
Secretary, The Mitchellville School Parent Association, 2007-2008.
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