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Customer Service Data Entry

Calgary, Alberta, T2P 0G8, Canada
May 18, 2012
Contact Info:

Valerie Holmes
**** Aveune SW Apt. *
Calgary, AB
T2P 0G8

Objective: To obtain employment where I can utilize my skills
Work Experience

Gateway Mechanical Services Service Dispatcher 2011 - 2012

Handled difficult customers with patience and sensitivity
Received and processed orders
Data processing, invoices, filed documents
Booked city primits and inspection
Opened shop
Accounts recievables
Answered customer inquiries and complaints
Multitasked in very busy environments
Entered payroll
Daily technician scheduling

Total Transportation Solutions Operations Dispatcher Supervisor 2008-2010

Safety Supervisor
Provided effective and efficient customer care
Able to perform efficiently in fast environment
Order Entry
Scheduled times and deliveries for drivers
Completed Purchase Orders
Data entry, filed invoices
Accounts Payable/Payroll
Completed run sheets for drivers

The Finishing Center Hardware Supervisor 2007-2008

Provided effective and efficent customer care
Hardware Supervisor
Purchaser for all Hardware
Took orders for inventory and stocked
Able to preform efficiently in fast environment
Provided quick Keying and cutting service
Complete Purchase Orders
Data entry, filed invoices

Versa Fittings, Inside Sales/Shipping 2007

Provided excellent customer service
Opening and closed shop
Order desk
Answered Phones
Completed orders and receipts
Invoiced and filed documents
Purchased product for sales
Data Processing

Byron's Plumbing Dispatcher/Receptionist 2007

Answered phones
Filed documents, & invoices
Order entry
Customer service
Exceptional organizational skills
Dispatched customer orders
Reported pertinent data and observations

JP Cable , London, ON Dispatcher 2005-2006

Responsible for opening and closing
Scheduled daily shifts for cable technician
Effectively resolved customer and client inquires, and complaints
Data Entry
Flexible, able to learn new thing easy
Able to perform effectively on my own or as part of a team


Wheable Adult Education Center

Achieved credits to obtain my O.S.S.D
Obtained WHIMS Certificate

References Upon Request